*Denotes an optional event not included in the US$80 Full Educational Conference fee; separate registration and fees are required to attend. Download PDF Schedule
 
Monday, November 8, 2010

1:00 p.m.-5:00 p.m.      CIMS: ISSA Certification Expert (I.C.E.) Workshop*

3:30 p.m.-5:30 p.m.      Manufacturer Rep Forum & Reception: Dedication, Pride,
                                    and Commitment: The Story of Black Hawk Down
 
Tuesday, November 9, 2010

8:00 a.m.-12:00 p.m.     IICRC Basic Skills Carpet Care Certificate Program*

8:30 a.m.-12:00 p.m.     CIMS I.C.E. Renewal Workshop: "How to Sell With I.C.E." * 

10:45 a.m.-11:45 a.m.   Value Creation Strategies for Wholesaler-Distributors

10:45 a.m.-11:45 a.m.   It’s ALL About YOU: One Idea! A Lifetime of Success

10:45 a.m.-11:45 a.m.   Keep It Clean & Green: Workplace Cross Contamination 
                                    & Sustainability

10:45 a.m.-11:45 a.m.   Managing Energy: The Critical Role of Cleaning

10:45 a.m.-11:45 a.m.   WTF? Processing Changes All Around You
 
10:45 a.m.-11:45 a.m.   The Next Generation of Cleaning Product Environmental
                                    Labeling

12:00 p.m.-1:15 p.m.     Networking Lunch: Cracking the Networking CODE*

1:30 p.m.-5:30 p.m.       IICRC Basic Skills Hard Floor Care Certificate Program*

1:30 p.m.-2:30 p.m.       Measure, Manage, and Maximize Your Re-D ROI

1:30 p.m.-2:30 p.m.       Elevate Your Organization and Improve Operations with CIMS
                                     & CIMS-Green Building

1:30 p.m.-2:30 p.m.       Emerging Trend in Field-Sales Incentive Design

1:30 p.m.-2:30 p.m.       Distributors: Find Your Unique Value to Increase
                                     Competitive Edge

1:30 p.m.-2:30 p.m.       Preventing Slips, Trips, and Falls

1:30 p.m.-2:30 p.m.       Green Cleaning Fundamentals: Overcoming Confusion and
                                    Getting Down to Business

1:30 p.m.-2:30 p.m.       Strategies for Profitable Growth

2:45 p.m.-3:45 p.m.       BAM!! -Seven Keys to Becoming a 
                                     BUSINESS ATTRACTION MAGNET

2:45 p.m.-3:45 p.m.       Managing the Multigenerational Workforce

2:45 p.m.-3:45 p.m.       Green Marketing in the Age of Transparency

2:45 p.m.-3:45 p.m.       Why Aren't You More Like Me? - An Analysis of Your
                                     Personality

2:45 p.m.-3:45 p.m.       Workloading Made Easy

2:45 p.m.-3:45 p.m.       Take Back Control of Your Sales Plan & SELL MORE!

4:00 p.m.-5:00 p.m.       Pricing Optimization: New Tools to Increase Distributor 
                                     Profitability

4:00 p.m.-5:00 p.m.       Strategies for Stellar Customer Service

4:00 p.m.-5:00 p.m.       Uncover the Real Decision Maker

4:00 p.m.-5:00 p.m.       New Opportunities in the Health Care Facility Market

4:00 p.m.-5:00 p.m.       The Future of Green . . . Where are we going?

Wednesday, November 10, 2010

8:45 a.m.-9:45 a.m.        Featured Session: Challenge of Change

10:00 a.m.-10:45 a.m.    Immigration: What You CAN Do

10:00 a.m.-10:45 a.m.    Winning Enough Business? It's All in Your Pen!

10:00 a.m.-10:45 a.m.    Turn Your Website Into a Lead Generation Machine

10:00 a.m.-11:30 a.m.    Demonstration of the Next Generation of
                                     Environmental Labeling

11:00 a.m.-11:45 a.m.    The Write Way to Influence Others and Enhance Image

11:00 a.m.-11:45 a.m.    Recasting Financial Statements for Max Profit

11:00 a.m.-11:45 a.m.    The Global State of Sustainability
                                                               
Thursday, November 11, 2010

8:30 a.m.-9:45 a.m.         Keynote Address: Former Prime Minister Tony Blair

10:00 a.m.-10:45 a.m.     Facility Management Leadership: Survival 101

10:00 a.m.-11:30 a.m.     Demonstration of the Next Generation of
                                      Environmental Labeling

12:00 p.m.-1:30 p.m.       Show Floor Roundtable Lunch*

*Denotes an optional event not included in the US$80 Full Educational Conference fee; separate registration and fees are required to attend.