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ISSA-TV: How to Attain Amazed-Level Customer Service
January 15, 2014 — Do you impress your customers? If so, that may not be enough. In this week's free ISSA-TV Educational Quick Clip video, Jim Pancero explains the four levels of customer service and how you can soar... (rest of article)

ISSA Today: Relive ISSA/INTERCLEAN North America 2013
January 10, 2014 — The postconvention issue of ISSA Today—now available in digital formats for your desktop, smartphone, or tablet—has a complete recap of ISSA/INTERCLEAN® North America 2013 including... (rest of article)

Weekly Product Showcase
December 20, 2013 — Stay up to date on the industry's newest products and services from these ISSA members.   Guard Against Odor OminiGuard Urinal Cleaner and Descaler from F-matic, Inc. attacks odors at... (rest of article)

Tune In to ISSA/INTERCLEAN North America Video Highlights
December 13, 2013 — Attendees and exhibitors alike are calling ISSA/INTERCLEAN® North America 2013 the best show they’ve had in years. But don’t just take their word for it—see for yourself! You... (rest of article)

ISSA-TV: Quality Assurance Made Easy
December 11, 2013 — Would you like to have happier clients and save your business some money? In this week's free ISSA-TV Educational Quick Clip video, Michel Theriault explains how a four-step quality assurance... (rest of article)

Didlake Certifies to CIMS-GB With Honors
December 9, 2013 — Didlake, Inc. has successfully completed certification to the ISSA Cleaning Industry Management Standard (CIMS) and CIMS-Green Building (CIMS-GB) criteria with Honors. To earn CIMS certification,... (rest of article)

ISSA/INTERCLEAN North America 2013 Best in Years
December 9, 2013 — Exhibitors and attendees alike repeatedly commented during this year’s ISSA/INTERCLEAN® North America 2013 that it was “the best we’ve had in years.” The event,... (rest of article)

ISSA Engages GSA on FSSI
December 3, 2013 — ISSA has conducted several meetings with U.S. General Services Administration (GSA) officials, the U.S. Small Business Administration, and U.S. Congressional representatives in recent weeks as part... (rest of article)

ISSA Names 2013 Best Customer Service Award Winners
December 3, 2013 — ISSA is pleased to announce the 10 winners of the 2013 Best Customer Service Awards, selected by attendees during the ISSA/INTERCLEAN® North America 2013 exhibition for their exemplary... (rest of article)

ISSA LinkedIn Group Surpasses 15,000 Members
November 26, 2013 — ISSA is pleased to announce that its group—“ISSA - The Worldwide Cleaning Association”—on the popular business social networking Web site LinkedIn.com has grown to more than... (rest of article)

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