ISSA Advancing Clean. Driving Innovation.
ISSA Advancing Clean. Driving Innovation.

CMI Events


 | Bidding & Workloading

How to Calculate Cleaning Times
How to Calculate Cleaning Times New!
March 20, 2018

Calculating cleaning times, or production rates, can be a difficult task due to the number of variables in each particular situation.

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Consultative Selling: What, Why Not, and Why Now? New!
Leah Waldrop | March 8, 2018

Consultative selling is a process in which the jansan distributor evolves from the traditional supplier role to become the customer’s trusted adviser, in turn providing an increase in profits and a win for all parties involved.

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The Color of Money
The Color of Money New!
Stu Schlackman | February 26, 2018

Does your budget this year have you feeling blue? By learning how to accurately read the color models of your prospective customer’s personalities, you can go for the gold and leave your competition green with envy.

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Bidding in the Age of Sustainability

William Griffin | February 1, 2018

Companies and contractors are adopting sustainable cleaning as the new way of doing...

Opening up to Open-Plan Offices

Tobi Colbert | January 19, 2018

Open-plan offices have been gaining popularity recently. An open-plan office, also...

Your Guide to Finding a Computer-Based Bidding System

Mario J. Alvarez | January 5, 2018

Perhaps you've wondered from time to time, how did I lose that janitorial bid? Have you...

Carpet Care 101: Pricing and Production Rates

William Griffin | January 4, 2018

This article is the second in a two-part series that aims to cover everything you need...

Workloading: Finding the Right Balance

David Frank | January 3, 2018

Cleaning represents 20 percent to 35 percent of the total maintenance and operations...

Class "A" & Intending to Stay That Way

Joan Weis | December 13, 2017

When Mall of America® (MOA), the largest shopping complex in the United States,...

Certification: Does it Matter?

Mark Warner | December 12, 2017

The cleaning industry worldwide is going through a shift that is turning the typical...

Cleaning Is Not Black and White

Judy Gillies | December 11, 2017

How much labor will it take to clean my buildings? For someone new to the cleaning...

Building Managers, Contract Cleaners, & Supply Chain Disruptiors

Michael Wilson | December 8, 2017

What appears to have become more and more apparent in the 21st century is that we can...

How to Handle the Irate, Upset, Angry Customer

Nancy Friedman | May 2, 2017

If your job entails taking calls or walk-ins from unhappy, irate customers,...