Articles | Bidding & Workloading


Building Managers, Contract Cleaners, & Supply Chain Disruptiors
Michael Wilson | December 8, 2017

What appears to have become more and more apparent in the 21st century is that we can expect significant supply chain disruptions,...read more


How to Handle the Irate, Upset, Angry Customer
Nancy Friedman | May 2, 2017

If your job entails taking calls or walk-ins from unhappy, irate customers, you’ve got your work cut out for you. Employees who...read more


Add-on Services Can Add on Profit
Erin Brereton | February 17, 2016

When commercial cleaning provider Mopheads was founded two years ago, the Arizona-based company’s list of services included several nontraditional options. Clients could...read more


Exhibiting Wizardry
Graeme Golucki | August 1, 2014

If you’re a male who has visited the restroom at a recent ISSA/INTERCLEAN® North America trade show, odds are you’ve looked down...read more


Planning Ahead
European Cleaning Journal Staff | October 4, 2011

Research and detailed planning are essential before you quote for, or commit to, a carpet care and cleaning contract. Gordon McVean of...read more


Cleaning Proposals: Managing Rejections
Dick Ollek | January 4, 2011

A colleague recently bid on a fairly large production facility with what he felt was a fair price. Soon after, his bid...read more


Safety Steps: Preventing Slips and Falls in Mega Retail Centers
Gary Pelphrey | December 7, 2010

A potentially lucrative market for building service contractors (BSCs) is the maintenance of hard surface floors for mega-retailers. The biggest need for...read more