About CIMS


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Bring your services to the next level whilst reducing operational costs: Begin the Certification journey today

The Cleaning Industry Management Standard (CIMS) is the first international management standard for the cleaning industry. CIMS supports operational excellence in cleaning and outlines the primary characteristics of a successful, quality cleaning organisation.

Developed by ISSA®, the worldwide cleaning industry association, and the American Institute for Cleaning Sciences (AICS), CIMS focuses on the essential elements of a well-run, customer-centred, and sustainable organisation.

6 Pillars of CIMS ensure excellence

CIMS is built around six areas of management best practices, including the optional “Green Building”, that have proven to be the foundation of high-performance, customer-focused, and sustainable cleaning organisations:

It works because CIMS is based on universally accepted management principles and applies these elements to an entire organisation – rather than to an individual, product, or process. Organisations are encouraged to begin working their way through the certification process in hopes of achieving official certification to the Standard.

Learn more about CIMS: 

Learn more about CIMS Certification?

Contact us!

  • For Europe, Middle East & Africa: Alexandra Adams, ISSA Programme Development Manager, at +49 6131 636 7824 or alexandra@issa.com / Manuela D’Agata, ISSA International Education & Certification Director, +31 629405309 (Netherlands) or manuela@issa.com
  • For the United Kingdom: visit ukcims.issa.com or contact Alexandra Adams, ISSA Programme Development Manager, at +49 6131 636 7824 or alexandra@issa.com / Manuela D’Agata, ISSA International Education & Certification Director, +31 629405309 (Netherlands) or manuela@issa.com
  • For the United States, Canada, Latin & South America: visit cleaning-industry-management-standard-cims or contact Charlie Janowicz, ISSA CIMS Account Executive, at 800-225-4772 or charlie@issa.com