Certified Cleaning Professional Technician


The Cleaning Professional Technician Training and Certification programme was developed more than 50 years ago and has been helping cleaning operations adopt best practices ever since. The programme is designed for front line cleaning professionals and teaches basic and advanced skills in all areas of commercial building cleaning.

ISSA’s Cleaning Professional Technician Training programme is split into Basic and Advanced Levels. Purchasing the online course will grant 60 days of access to the content. The Basic Level includes six modules, and the Advanced Level contains three modules. Each module covers a different cleaning subject, and each has a corresponding certification exam. Upon obtaining a passing score of 80% in each module, participants will receive the certification that they can download from within the online learning platform. The certification is valid for 2 years.

The Basic course focuses on daily/routine tasks and interim maintenance tasks, with an emphasis on best practices for hard floor care, carpet care, bathroom/toilet care, shower room care, disinfection, and above floor cleaning. It also covers important elements such as the science behind cleaning, the chemistry of cleaning as well as communication and customer service skills.

The Advanced course addresses more complex restorative/periodic tasks such as stripping floors and carpet soil extraction. It covers equipment, chemicals, and tools used for advanced maintenance of hard floor and textile floor surfaces. It also provide participants with expertise and knowledge needed to adopt best practices for cleaning above floor surfaces such as window and glass cleaning, wall cleaning as well as lamp and light fixture cleaning.

Purchase the Basic online certification course through ISSA’s Online Learning Platform. 

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Purchase the Advanced online certification course through ISSA’s Online Learning Platform. 

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Custodial_Basic_Book_Cover Custodial Book Advanced Cover

Cleaning Technician Basic Version 6

(Daily Maintenance Tasks)

  1. Customer Service
  2. The Chemistry of Cleaning
  3. Basic Cleaning of Above-Floor Surfaces
  4. Basic Cleaning of Hard Floor Surfaces
  5. Basic Cleaning of Carpeted Floor Surfaces
  6. Basic Cleaning of Restrooms and Shower Rooms

Cleaning Technician Advanced Version 6

(Project Style Tasks)

  1. Advanced Cleaning of Floor Surfaces
  2. Advanced Cleaning of Carpeted Floor Surfaces
  3. Advanced Cleaning of AboveFloor Surfaces
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