ISSA Advancing Clean. Driving Innovation.
ISSA Advancing Clean. Driving Innovation.

ISSA Show North America 2018

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ISSA Executive Summit: Africa

September 6 , 2018 << Back to Events

ISSA Executive Summit

The first-ever, one-day ISSA Executive Summit program offering interactive and engaging sessions on innovation, strategy, leadership, and sales management for Africa's cleaning industry leaders.

Gain inspiration from top-notch business consultants and experts during this packed day of six sessions.

Agenda

Registration: 8:00 a.m. - 8:45 a.m.

Welcome & Keynote Speaker: 8:45 a.m.

Sessions 1-3: 9:45 a.m. - 12:30 p.m.

Lunch: 12:30 a.m. - 1:30 p.m.

Sessions 4-6: 1:45 p.m. - 4:30 p.m.

Networking Cocktails: 4:30 p.m.

Who should attend the Executive Summit? Owners and executives of cleaning industry organizations

Bonus Certificate Workshop: Make the most of your investment, by bringing your top managers or supervisors to attend the only global quality assurance accreditation in the cleaning industry is coming to Africa. Be the first to boast an International Accredited Auditing Professional (IAAP) on your team and differentiate your solutions from the rest of the competition.

IAAP registrants will attend the same keynote address, lunch and networking portions of the Summit, and then break out into their own concurrent workshop during the rest of the day.

This course is designed to empower an individual to provide a consistent and standard quality assurance audit, whether for contracted or in-house services. Each accreditation is valid for two years from the date taken and places you within an elite group of auditing professionals throughout the world.  This interactive, hands-on one-day seminar, hosted by ISSA’s EMEA Program Development Director, Karel-Jan Boel, will teach you the technical skills needed to perform a quality assurance audit as well as the ethical aspects of having this responsibility.

IAAP also can be valuable for individuals interested in offering third-party auditing services or sales professionals looking for a new differentiation to help customers identify service gaps that tie back to the systems and solutions they offer.

Summit Fee: ZAR1950 (non-member) and ZAR1700 (member)

Summit Early Bird Discount: ZAR1850 (non-members) and ZAR1600 (members) 

Attendee Brochure

Speaker Program

WELCOME ADDRESS AND KEYNOTE SPEAKER
Lynn Baker
International business image consultant, successful business woman, customer experience guru

FACILITY MANAGEMENT STANDARDS AND THE ROAD MAP AHEAD
Helgard Pienaar
Solutions Engineer at Pragma with key interest in FM standards.

CUSTOMER JOURNEY MAPPING DEEP-DIVE DOUBLE SESSION
Lynn Baker
International business image consultant, successful business woman, customer experience guru

ART OF THE ARROW: HOW LEADERS FLY
Nick Christelis
International business leadership consultant, coach, author and business strategist specializing in aligning execution with strategy.

STRATEGIC THINKING AND BRAND IDENTITY DEVELOPMENT
Dr. Carla Enslin
Vega School of Brand Leadership head and specialist in brand identity development and creative strategic thinking.

USING GREEN STAR METHODS TO INTRODUCE GREEN CLEANING STRATEGIES IN BUILDINGS
Jenni Lombard
Technical Manager for the Green Star Existing Building Performance & Interiors Tool at the Green Building Council South Africa (GBCSA).

SALES BENCHMARKING TOWARD SUCCESS
Dianna Steinbach
ISSA Vice President, International Services

Education

INTERNATIONAL ACCREDITED AUDITING PROFESSIONAL CERTIFICATION WORKSHOP
Karel-Jan Boel
ISSA Program Development Director (EMEA)

ISSA’s Cleaning Management Institute (CMI) presents this hands-on training opportunity so you can:

  • Understand the origin of and solutions to deficiencies
  • Reduce your operating expenses while increasing employee efficiency
  • Give your clients a value-add and the assurance of high-quality cleaning

Boost your career and your bottom line by earning IAAP Certification by learning internationally recognized quality assurance standards under the guidance of ISSA Program Development Director Karel-Jan Boel.

Gold sponsor:

Prime Cleaning Suppliers
prime cleaning suppliers

Silver sponsor:

Kimberly-Clark Professional
Kimberly-Clark Professional
 

Bronze sponsor:

Wetrok
Wetrok

Luncheon sponsor:

CSG Skills Institute

Sponsor:

Bidvest Prestige

Event Details

  • date:
    September 6 , 2018
  • location:
    1 Lagoon Gate Drive
    Lagoon Beach Hotel
    Milnerton,South Africa
  • contact:
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