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Quality Service Defined

Presenter: Ed Selkow

Sponsor: Kaivac, Inc.

Channels: BSC Focus, Educational Quick Clips, Management

What does quality service mean to you? In this Cleaning Superheroes video, management consultant Ed Selkow divulges how he earned his stripes and learned the secret to keeping customers happy.

To find out how you can share your Cleaning Superhero story, visit here.

About the Presenter

Ed Selkow is a 36-year veteran of the commercial janitorial industry. He is team leader of Janitorial Growth Solutions, a Palm Harbor, FL-based consulting firm that concentrates on expansion tools, methods, and strategies for janitorial companies throughout North America.

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