How much is one customer worth to your business? In this Cleaning Superheroes video, building services contractor Kirk Bolduc recounts how he used superior communication skills—and CIMS certification—to foster customer relations that helped him grow his business 400 percent in three years.

To find out how you can share your own Cleaning Superhero story, visit here.

About the Presenter

Using his background working in a variety of managerial positions for Fortune 500 companies, Kirk Bolduc partnered with a janitorial service/supply veteran to create Sunset Commercial Services in late 2008. He currently serves as its president and CEO.