From dry processes to the graying of the work force, the cleaning industry is changing exponentially. In this week’s Educational Quick Clip, Bill Griffin reveals what’s trending now and how you can avoid the fate of the buggy-whip maker.

About the Presenter

Bill Griffin is president of  Cleaning Consultant Services Inc. in Seattle, WA. Using his more than 25 years of experience, Griffin provides consulting and training services to the cleaning industry worldwide.