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Unclog Process Drains

Presenter: Terry Johnson

Channels: BSC Focus, Educational Quick Clips, Management

When was the last time you did a process tuneup? In this Cleaning Superheroes video, quality manager Terry Johnson recounts how a hands-on review unearthed process improvement opportunities that enhanced work flow and boosted performance. To find out how you can share your Cleaning Superhero story, visit

About the Presenter

Terry Johnson is quality manager for the Pacific Northwest at SourceAmerica in San Ramon, Calif. SourceAmerica, a national nonprofit, is the leading source of job opportunities for people with significant disabilities. As an AbilityOne authorized enterprise, SourceAmerica offers a nationwide network of more than 550 community nonprofit agency partners to fulfill contracting needs for the federal government, commercial businesses, and government contractors. 

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