ABM Recognized for Customer ServiceJune 25, 2020
ABM’s franchising group was named a recipient of a 2020 Bronze Stevie® Award in Customer Service Team of the Year category of the 16th-Annual American Business Awards.
ABM’s customer service team was recognized for processing more than 12,000 customer calls and for implementing a variety of new support software initiatives. This marks the fifth time in 10 years ABM has been recognized by the American Business Awards.
“I’m so proud of our support team for earning a 2020 Stevie Award,” said Bruce Phibbs, senior vice president of ABM’s franchising group. “Our talented team of 14 support specialists excels at providing outstanding customer support to a vast community of approximately 3,000 franchise employees.”
ABM is a provider of building maintenance and facility services across the United States and Canada, offering customized solutions for cleaning, engineering maintenance, and commercial building maintenance. For more information, visit www.abm.com.