CMM Survey Reveals Staffing a Top BSC Challenge

October 11, 2019 CMM Survey Reveals Staffing a Top BSC Challenge

Recruiting and retaining staff continues to be an uphill battle for building service contractors, according to the 2019 CMM BSC/Contract Cleaning Benchmarking Survey sponsored by Sunbelt Rentals.

When asked how much the challenge of recruiting and retaining pertained to their business, more than half of survey respondents (53%) chose “to a large extent.” Staffing challenges ranked well above maintaining profitable margins (36% to a large extent) and winning new bids and customer retention (both 25% to a large extent).

To learn more, access the full survey here.

Staffing challenges and solutions will also be a topic addressed in educational sessions planned for ISSA Show North America 2019 in Las Vegas. To register for the show, visit