Diversey Heralded for Customer ServiceJanuary 11, 2019
Diversey’s North American technical operations and customer service team has received Gold Certification from the Customer Service Institute of America (CSIA).
Diversey is the first hygiene solutions provider to achieve CSIA’s Gold Certification. The institute’s ranking is based on replies to a survey issued by Diversey to its customers following a service visit.
“By prioritizing service over selling, we instill in our service specialists the importance of going above and beyond to help customers run safe, clean, efficient and profitable businesses,” said Edwin Van Der Heijden, Diversey’s vice president – hospitality and food service in North America. “By listening to our customers’ needs, identifying potential gaps in customer care, and building a team of dedicated employees, we deliver the best service in the industry and this certification further confirms this fact.”
With sales in more than 175 countries, Diversey is a global provider of commercial cleaning, sanitation, and hygiene solutions. For more information, visit www.diversey.com.