ISSA Announces 2021-22 Residential Cleaning Council Members

August 31, 2021 ISSA Announces 2021-22 Residential Cleaning Council Members

ISSA, the worldwide cleaning association, has appointed new members to the 2021-22 ISSA Residential Cleaning Council, which represents the residential cleaning industry through  the Association of Residential Cleaning Services International (ARCSI), a Division of ISSA.

“Over the last year and a half, professional house cleaning operations have faced new challenges related to cleaning and disinfecting against COVID-19, building trust among customers, protecting their staff members, and more,” said ARCSI Program Manager Erin Lasch. “We are excited to welcome new faces to the Residential Cleaning Council. They will be instrumental in delivering value to ARCSI members, expanding membership, and changing the way the world views cleaning.”

The 2021-22 ISSA Residential Cleaning Council members are:

  • Jill Barclay, Goldstar Cleaning Services, Fernie, British Columbia, Canada
  • Jarelle Flibotte, Cleaning by JMF LLC, Barre, Vt.
  • Pete Glavas, Maid Brigade of Alexandria, Alexandria, Va.
  • Jeannie Henderson, Jeannie Cleaning, Portage, Mich.
  • Katherine Lill, Tidewater Cleaning Service, Easton, Md.
  • Bruce Vance, Town & Country Services, Pittsboro, N.C.

“In addition to welcoming our new council members, we would like to thank our outgoing council members for their continued dedication to the residential cleaning industry at a time when programming, services, and education were needed most to help business owners and employees through the pandemic,” said ISSA Executive Director John Barrett. 

For more information, visit

The Association of Residential Cleaning Services International (ARCSI) was established in 2003 to assist residential cleaning service owners in starting, promoting, building, and expanding their businesses. ARCSI merged with ISSA in January 2017 to become ARCSI, a Division of ISSA. As the residential cleaning arm of the worldwide cleaning industry association, ARCSI brings together members in the United States, Canada, and across the world by providing valuable information and opportunities to ensure the growth and development of its members’ businesses through education, networking, and collaboration. For more information, visit or call 800-225-4772 (North America) or 847-982-0800.