ISSA Canada Targets Facility Service Providers for Membership

July 31, 2017 ISSA Canada Targets Facility Service Providers for Membership

ISSA Canada is furthering its commitment to professionalizing the Canadian cleaning industry by launching a major membership campaign targeting building service contractors and in-house service providers, more commonly referred to as facility service providers (FSPs).

“ISSA Canada is targeting Canadian facility service providers to become members of the world’s cleaning industry association,” said ISSA Canada Executive Director Mike Nosko. “Being part of ISSA Canada provides FSPs access to an abundant network of education and certification programming, as well as tools to support business operations. The result is increased professionalism, better trained staff, and ultimately profit growth.”

ISSA Canada membership provides FSPs with a direct in to access training materials, individuals and companies, and a host of workshops which are all designed to help save money, time, labor, risk, and costs of malpractice. Additionally, through an extensive video library, FSPs can search and utilize numerous how-to and other training videos.

“Through its acquisitions and partnerships with EPIC, ARCSI, IEHA, and CMI, FSP members also have access to specialized training and new business opportunities in new markets,” said ISSA Director of Industry Outreach Rosie Rangel. “The resources provided through these partners are extremely specialized and will help the FSP grow in training, and cleaning safety and processes.’

According to ISSA Director of Education, Training, Certification, and Standards Brant Insero, ISSA Canada membership “is all about the access to professional standards and certifications.”

“Our top-notch educational platforms and specific certifications are recognized worldwide, so being an ISSA Canada member gives you access to all of that knowledge, credentials, and professional standards,” he said.

Of specific interest to FSP members is ISSA’s Cleaning Management Institute (CMI) which is geared towards the industry’s front-line professionals, supervisors and managers. CMI offers three different certifications including Custodial Technician Basic, Advanced, and Supervisor which equip FSPs with the knowledge to understand cleaning and health safety, work loading, chemical differentiation, sustainable practices, and more.

Also available is the ISSA Cleaning Industry Management Standard (CIMS) which was created for FSP organizations’ management structures, and performance systems and processes. Certification through the CIMS program indicates that an organization conforms to the standard requirements and has successfully demonstrated that compliance to an independent, third-party assessor.

Various tool kits and online calculators are also readily available through ISSA Canada membership.

The Value of Clean and Value of Clean Safety tools provide technical data, calculators and presentations designed to educate FSPs on how to improve current practices, and focus on health and sustainability in order to protect the health of employees and customers, and ultimately receive a return on investment.

“Facility service providers have access to all of our workloading and benchmarking tools,” Insero said. “Handbooks and on-line calculators assist FSPs in their bidding and estimating efforts, and ensure their bids are precise and accurate.”

The ISSA/INTERCLEAN® trade shows are yet another source for educational programming and offers a variety of seminars, workshops and hands-on learning opportunities. The ISSA/INTERCLEAN North America 2017 trade show will be held September 11 to 14, 2017, in Las Vegas, NV. An extraordinary array of educational programming has been prepared and will be readily available at this year’s event. Visit for all the details.

“This is an extremely exciting time for ISSA Canada as it evolves to the next level of unifying and professionalizing the Canadian cleaning industry,” Nosko said. “ISSA Canada is determined to ensure that all industry sectors are represented, and aware of the vast amount of tools and programs available to them through this great association.

“ISSA Canada members have access to ALL of the benefits, programs, tools and services offered to members State-side,” he added. ” Additionally, in our on-going effort to recognize the unique Canadian population, all of these products and services will be available in both official languages—English and French.”

To ensure that the voice of Canadian facility service providers is heard, Nosko said that ISSA Canada intends on forming a Canadian FSP Council. Made up of five or six key industry representatives, the Council will provide first-hand input to enlighten ISSA Canada on the sector’s needs, issues that it faces and resources which could aid in business success.

“Facility service providers are the individuals on the front-line of the industry and it is of great importance that we hear, first-hand, about the issues they face in their day-to-day processes and procedures,” Nosko said. “The FSP Council will provide constant guidance to ISSA Canada, and assist us in planning relevant educational programming, services, and products to make the business operations of the FSP sector function more professionally and efficiently. ‘

By reaching out to all sectors of the Canadian cleaning industry, ISSA Canada intends on unifying the country’s cleaning community and increase the appreciation for cleaning as an investment in human health, the environment, and an improved bottom line.