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ISSA-TV: The 2020 Customer

July 14, 2017 << Back to News

Customers are expected to change more between now and 2020 than they have in the last 50 years.

In this Educational Quick Clip from ISSA TV, business consultant Ryan Estis takes a look at how organizations can prepare themselves for this changing customer, focusing on three key tips to success—initiating continuous innovation, branding the customer experience, and creating action orientation.

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