Custodial Technician Training Program
C.C.T. – Certified Custodial Technician
The Custodial Technician Training and Certification program was developed by CMI more than 50 years ago and has been helping cleaning operations adopt best practices ever since. The program is designed for front line custodians and teaches basic and advanced skills in all areas of commercial building cleaning.
Our Custodial Technician Training program is split into Basic and Advanced Levels. The Basic Level includes six modules, and the Advanced Level contains three modules. Each module covers a different cleaning subject and each has a corresponding certification exam.
The Custodial Technician course can be taught onsite or taken as a home study program.
Custodial Technician Basic Version 6 (Daily Maintenance Tasks)
Custodial Technician Advanced Version 6(Project Style Tasks)
There are two independent home study options to choose from. Click on the image button to order through our online store. For purchasing multiple quantities, please reach out to a member of our CMI team by emailing CMI@issa.com.
OPTION 1: Purchase the Online Certification Course – 60-day access. A digital certificate is provided and can be downloaded upon passing the final exam. Printed certificates are available for $10 + shipping.
OPTION 2: Purchase the Handbook and Online Certification Exam. A printed certificate is provided and mailed upon passing final exam.
Looking for handbooks and online exams in Spanish? CMI offers both the Basic and Advanced handbooks and online certification exams in Spanish.
CMI’s Custodial Technician Training program will:
- Enhance your company’s image
- Improve morale and reduce turnover
- Motivate employees
- Recognize achievements and provide advancement opportunities
- Evaluate employee performance according to set standards
- Identify areas that require additional training
The Custodial Technician program is your best source for:
- In-depth knowledge of chemical properties, dilutions, and proper applications
- Current Standards and Best Practices for Chemical Safety
- Current Standards and Best Practices for Hard Floor Care, including chemicals, equipment, and procedures
- Current Standards and Best Practices for Carpet Care, including chemicals, equipment, and procedures
- Current Standards and Best Practices for Restroom Care & Shower Room Care, including chemicals, equipment, and procedures
- Current Standards and Best Practices for Disinfection, including Bloodborne Pathogens and OSHA Clean-Up Protocols
- Current Standards and Best Practices for Above-the-Floor Cleaning, including glass, stainless, wood, plastic, etc
What’s new in Version 6?
- Best Practices for Customer Service and professional interaction with customers, associates and visitors
- Details on the new Color-Coded Cleaning Standards
- References to the new OSHA Regulations for Disinfection and Decontamination
- References to the new OSHA Globally Harmonized System (GHS) of Chemical Safety Data Sheets (SDS)
- References to the new EPA Guidelines for disinfectants
- References to Green Standards and US GBC’s LEED-EB program6.
- Teach best practices to your custodial staff and ensure your operation has a minimal environmental impact by adopting the industry’s premier training and certification program.
CMI works with companies such as:
- Business Service Contractors
- Prison Systems
- Goodwill Industries
- Systems 4
- The Ohio State University
- Auburn University
- Government of Bermuda
- Smithsonian Institute
- Town of Normal, IL
- Johns Hopkins Medical Center
- Dartmouth – Hitchcock Medical Center
- University of Vermont Medical Center
- Oregon State Correctional System
- Schenectady County Sheriff’s Department
- Federal Correctional Institute – Multiple Facilities
“I would like to personally thank you and pass along Antelope Valley College’s (AVC) gratitude for recommending Perry for our Custodial Technician Certification Training Program. The training truly exceeded our expectations, and the benefits of this education will greatly assist in our Custodial Department’s success. Morale is now at an all-time high. I’ve never seen our Custodians work as a team and be more engaged than in the past three days. I also want to applaud Perry’s manners and professionalism. It could not have been more appropriate. We look forward to following up with both you and Perry in the future for continued resources. Thank you again.” – Jared Simmons, manager of maintenance and operations, Antelope Valley College
“I just wanted to thank Mark Warner for coming to Kingsport and teaching and sharing your knowledge with us. Learning from you was an experience that I will use the rest of my career in the cleaning industry. I am now proud to say that I am a “Certified Custodial Technician” on the expert level. I have started applying what I learned and use it daily. It is an honor to be among the few that can say they are Certified!
Once again, thank you!”
— Janet Bright, Kingsport City Schools
Each certification that is provided by CMI will be valid for two years. Recertification exams will be available online to recertify each level of certification.
The program recognized by:
For more information, contact:
TJ Grim – Training Specialist
800-225-4772 ext 1107
Kristal Coloney – Training Specialist
800-225-4772 ext 1360
Mark Warner – Education Manager
800-225-4772 ext 1371
Brant Insero – Director of Education, Training, Certification & Standards
800-225-4772 ext 1342