CMI for Frontline Workers

Learn. Achieve. Succeed.

CMI LogoStay competitive and successful with the gold standard in training excellence. The Cleaning Management Institute provides you with a means of proving your skills and experience, so you can achieve continued and sustainable success.

CMI and the ISSA Training Standard are premier in the cleaning industry that gives you the right credentials to achieve the recognition you deserve. The goal of the certification program is to increase professionalism and to validate your efforts to your employer and peers.

CITS Cleaning Staff wiping a tableHow It Works

To become CMI certified, you must first pass a pre-requisite exam called Cleaning 101. This exam covers the basic necessities for what it takes to work as a frontline cleaning professional.


After passing Cleaning 101, you can participate in any of the advanced specialty training programs, all of which have been verified by ISSA, the worldwide cleaning industry association. Each verified program meets a rigorous standard covering everything you need to know for that category.

Advanced categories include:

  • General Cleaning*
  • Hard Floor Care*
  • Carpet Care*
  • Restroom Care*
  • General Safety*
  • HazCom*
  • Health Care
  • Value of Clean
  • Customer Service*
  • Green Cleaning
  • Personal Development
  • Efficiency Training Program – Frontline Cleaning Professional Focus
  • Efficiency Training Program – Supervisor/Managerial Staff Focus
  • Schools

Have you already passed Cleaning 101 and want to get started on the advanced specialties? Go to CMI Advanced Categories!


It is also possible to receive a CMI Master’s designation. To receive a Master’s, you must pass an exam and receive certification in seven specific categories, noted above with an asterisk (*).

How Much Does It Cost?

We here at ISSA know that cleaning does not always receive the recognition it deserves. This is why we designed CMI to be very affordable for the frontline worker. Members of ISSA can purchase the Cleaning 101 exam for only US$5. If more than one exam is purchased for multiple test takers, the fee is reduced even more!

Advanced exams are only $10 per exam for ISSA members, meaning you can receive certifications in every single category for less than $150.