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Tuesday May 6

How can the cleaning industry take the lead in infection control?
Under the leadership of the Netherlands’ Facility Management Association for Healthcare (FMG), ISSA will invite industry experts from the U.S., U.K and the Netherlands to answer the question on how the cleaning industry can take the lead in combating infections like MRSA in our hospitals and schools.

Andrew Large

Dr. Steven Spivak

Thea Daha


Doing business in Central & Eastern Europe and CIS
This seminar will address how best to develop business in Central & Eastern Europe and the emerging markets of Russia and the Commonwealth of Independent States with special emphasis on the Ukraine. During this seminar, the ISSA will promote its recently published Guide for Eastern Europe and promote the next edition of ISSA/INTERCLEAN® Central and Eastern Europe, scheduled for May 2009 in Warsaw, Poland.







Wednesday May 7

Discussion manufacturer – distributor/end user. Listening to the client’s needs for sustainability
A forum discussion between suppliers and users about the influence of
SUSTAINABILITY in the cleaning industry. The seminar’s main focus will be on how manufacturers can help cleaning companies by producing the right tools to convince the professional “consumer” that they are meeting their needs for sustainability and environmentally friendly cleaning.


National Seminar: The Profitability of Sustainable Cleaning (in Dutch,
but translated into English, free of charge for ISSA members and members of Dutchnational cleaning associations)

Under the chair of Mr. Jan Paul van Soest (Sustainability Consultant and Chairman of Dutch Government body SenterNovem) this national seminar for building facility managers will address the possibility of a realistic win-win situation for sustainable and profitable cleaning and contractual duration.

Nico Lemmens

Ruud Smulders

Jan Paul van Soest

Herman Valen

Nanotechnology in the Cleaning Industry- Threat or opportunity?
The opportunities and threats of nanotechnology. This seminar will be moderated by Dr. Prof. Richard Schilling of Reutlingen University, Germany and accompanied by presentations from the Dutch Institute of Applied Sciences (TNO).

Derk Brouwer

Anton Duisterwinkel


Thursday May 8

A global perspective of the cleaning industry in the next five years and the megatrends that are underway
John Delany, founder of Giraffe Consulting and former professor at the University of Minnesota with 25 years of research and strategy experience in the cleaning industry will join his European counterpart, Keith Baker in addressing the global mega trends and future of our industry in the next five years. A session for executives and sales teams in the total supply chain of the cleaning industry.

 Megatrends Handout

Green and Clean- Confusion? Too much or too little?
Your guide through the maze of eco-labels, logos, REACH and other registration requirements.

Steven Spivak, Chairman of the Cleaning Industry Research Institute in the U.S.A and his European counterparts will address the confusion and profusion of green cleaning. How the latest European registration of chemicals (REACH) and the Global Harmonization System for labeling impacts on green clean technology will be addressed by experts from
the Brussels based law firm Steptoe & Johnson.

Dr. Steven Spivak

Andreas Lill

Demi Theodori

Peter Malaise


Friday May 9

Doing Business in North America
This seminar will provide information on the North American cleaning market and how to enter this market. ISSA with its headquarters in Chicago will explain how the market works and the membership benefits of membership that are on offer when entering the market and attending the ISSA INTERCLEAN® North American show in Las Vegas, Nevada, September 8 – 13, 2008.