ISSA Consulting

Are you facing challenges with labor, budgeting, or workloading in your facility? ISSA Consulting can help your building shine brighter, work smarter, and exceed expectations. It all starts with an assessment tailored to streamline your processes.

Take the first step – Discovery Assessment

A Discovery Assessment is a systematic process that helps organizations gain insights and understanding about their operations. The primary objective of a Discovery Assessment is to explore and analyze the various key pieces of the department or business; people, process, and products. This assessment involves several steps, which may vary depending on the specific context and purpose.

Productivity and Logistical Review Human Capital Analysis

  • Employees
  • Supervisors and Managers
  • Leadership
  • Storage and Work Areas
  • Equipment
  • Chemicals and Supplies
  • Regulations Adherence

Built Environment Quality and Efficacy

  • Cleaning Level Standards
  • ATP Testing
  • Slip and Gloss Meters
  • Indoor Air Quality
  • Blacklight Quality Check

When the process is complete, a final assessment will be done to evaluate the quality of change accomplished in your business operations. This benchmarking assessment evaluates where your business’ operations currently stand, as they relate to staff, operations, budget, training, culture, leadership, workloading, and marketplace competition.

What’s in it for you?

  • Staffing levels
  • Quality levels
  • Workplace culture success
  • Right supplies and tools for effective and comprehensive cleaning

Consulting Strategy

Assess and Discover
This process helps to identify areas of improvement and opportunities for growth that may have been overlooked. By conducting a thorough analysis of operations, it becomes easier to identify issues that may be affecting your performance and develop effective strategies to address them. Through this process, businesses can gain a better understanding of their strengths and weaknesses, and make informed decisions that lead to increased profitability, improved customer satisfaction, and sustained success in today’s competitive market.

Define and Analyze
Defining and analyzing operational goals is a vital step in establishing a company’s priorities and ensuring that it stays on track to achieve its objectives. Operational goals are specific targets that a business sets for its day-to-day operations, such as increasing productivity, reducing costs, improving customer service, or enhancing quality. Defining key performance indicators (KPIs) is a critical step in establishing a organization’s priorities and measuring its success. It involves identifying the specific metrics that are most relevant to the company’s goals and objectives. By defining these goals, a business can align its resources and efforts towards achieving them. Analyzing operational goals involves reviewing their feasibility, benchmarking, and measuring their impact on operations.

Implement and Enhance
Improvement plan development is a process that involves identifying areas for improvement in a business, developing an actionable plan, and implementing it to achieve the desired outcomes. The plan may involve process improvements, employee training, technology upgrades, or other initiatives to enhance efficiency, quality, and customer satisfaction. During the implementation phase, progress is monitored, and adjustments are made as necessary to ensure the plan is on track to achieve its objectives.

Continuous Improvement
By continuously defining and analyzing operational goals, organizations can ensure that they are on the path to success and remain competitive in their respective industries. This information can then be used to make informed decisions, set targets, and develop strategies to achieve the desired outcomes. KPIs are an essential tool for measuring performance, identifying areas for improvement, and driving continuous growth and success in today’s competitive market

Areas of Expertise

Workloading and Staffing
Workloading refers to the process of analyzing and assigning work to employees based on their capacity and skills. It is an essential aspect of workforce management that helps ensure efficient and effective use of resources.

Equipment and Product Planning
Equipment planning involves assessing the equipment needs of a project or operation and developing a strategy to acquire, maintain, and replace the necessary equipment. Effective equipment planning can help maximize productivity, minimize downtime, and reduce costs associated with equipment failure or inefficiency.

Quality Assurance
Quality assurance is the process of ensuring that products or services meet or exceed established quality standards. It involves a comprehensive system of procedures, techniques, and tools that are used to monitor, evaluate, and improve the quality of goods or services.

Training, Education, and Certification
Training and education are critical components of employee development and growth within an organization. They help employees acquire new skills, knowledge, and abilities that are necessary to perform their jobs effectively and advance their careers.

Leadership and Culture
Leaders play a crucial role in shaping the culture of their organization. Their values, behaviors, and actions set the tone for the company’s culture, influencing everything from employee engagement and retention to customer satisfaction and business performance.

Unsure of where your business stands?

Contact us to plan your initial onsite assessment. Contact: Matt Moberg at [email protected].