ISSA Consulting Process Overview

1. Assess and Discover: Uncover areas for improvement and growth.

2. Define and Analyze: Establish operational goals and KPIs.

3. Implement and Enhance: Develop and execute improvement plans.

4. Continuous Improvement: Monitor KPIs and adjust for ongoing success.

Areas of Expertise

Workloading and Staffing
Workloading refers to the process of analyzing and assigning work to employees based on their capacity and skills. It is an essential aspect of workforce management that helps ensure efficient and effective use of resources.

Equipment and Product Planning
Equipment planning involves assessing the equipment needs of a project or operation and developing a strategy to acquire, maintain, and replace the necessary equipment. Effective equipment planning can help maximize productivity, minimize downtime, and reduce costs associated with equipment failure or inefficiency.

Quality Assurance
Quality assurance is the process of ensuring that products or services meet or exceed established quality standards. It involves a comprehensive system of procedures, techniques, and tools that are used to monitor, evaluate, and improve the quality of goods or services.

Training, Education, and Certification
Training and education are critical components of employee development and growth within an organization. They help employees acquire new skills, knowledge, and abilities that are necessary to perform their jobs effectively and advance their careers.

Leadership and Culture
Leaders play a crucial role in shaping the culture of their organization. Their values, behaviors, and actions set the tone for the company’s culture, influencing everything from employee engagement and retention to customer satisfaction and business performance.

Audits & Assessments

APPA/LEED Audit

Our audit evaluates cleaning practices in educational facilities, ensuring optimal cleanliness and hygiene levels. Through meticulous assessment, we identify strengths, areas for improvement, and provide actionable insights for enhancing cleanliness standards.

Planning
Define the scope of the audit, including specific areas within the educational facility to be assessed, such as classrooms, laboratories, libraries, restrooms, cafeterias, hallways, and administrative offices.

Criteria Development
Develop a comprehensive checklist of criteria to assess cleaning practices and standards. This may include factors such as cleanliness, sanitation, disinfection protocols, waste management, indoor air quality, pest control, and compliance with safety regulations.

On-Site Audit
Conduct thorough on-site inspections of the designated areas within the educational facility.

Documentation and Report
Document findings from the audit, noting areas of compliance and non-compliance with the established criteria. Include detailed observations, photographs, and any other relevant evidence.

Continuous Improvement
Work collaboratively with facility management and cleaning staff to develop and implement corrective actions based on the audit findings and recommendations.

Cleanliness and Hygiene Audit

A systematic evaluation of cleanliness and hygiene standards within various environments. Identify compliance, deficiencies, and implement corrective measures to foster a healthy and hygienic environment.

• IAQ Quality Testing
• ATP Testing
• Blacklight Analysis
• Gloss Meter
• DCOF Safety Tests

Merger and Acquisition Support

Our M&A consulting services guide companies through mergers, acquisitions, divestitures, and strategic transactions. Our expert team specializes in every facet of the facilities field, assisting clients in maximizing value and achieving strategic goals.

Our Process:

1. Target Identification and Screening
   We help identify potential acquisition targets or merger partners aligned with strategic objectives. Our process includes market research, financial analysis, and due diligence to evaluate criteria such as industry fit, growth prospects, and cultural compatibility.
2. Valuation and Financial Analysis
   Our comprehensive financial analysis and valuation techniques assess target company value. We analyze financial statements, benchmark performance, and consider market multiples to determine fair purchase prices or exchange ratios.
3. Due Diligence
   We conduct thorough due diligence investigations covering legal, financial, operational, and regulatory aspects. Our specialized services address the complexities of the cleaning and maintenance industry, crucial for successful M&A transactions.
4. Integration Planning
   We develop integration strategies for seamless mergers, defining objectives, establishing governance structures, and coordinating cross-functional teams to minimize disruption and capture synergies effectively.
5. Post-Merger Integration Support
   Our ongoing support addresses integration challenges, manages cultural differences, optimizes processes, and realizes synergies. We monitor progress, track metrics, and provide strategic guidance for successful integration.

Operational Optimization Solutions

Productivity Analysis Overview

Our expert analysts delve deep into your operations, examining workflows, resource allocation, and performance metrics to pinpoint areas for improvement. Armed with actionable insights, we provide tailored strategies to streamline processes, boost output, and maximize profitability.

Workloading Analysis
Using advanced methodologies to assess task distribution, resource allocation, and workflow processes, our expert analysts provide actionable insights to streamline operations and enhance productivity.

Corporate Set and Procurement
Our team conducts a thorough examination of your corporate set, assessing functionality, cost-effectiveness, and alignment with operational objectives. From office equipment to production materials, we identify opportunities for improvement and deliver actionable recommendations tailored to your needs.

Change Implementation Planning
We work closely with your leadership team to develop customized roadmaps for change, mitigating risks and maximizing impact across your organization.

EcoStrategy Services

Craft tailored sustainability solutions aligned with your organization’s values and goals. From energy efficiency to waste reduction, we develop actionable plans to minimize environmental footprint while maximizing cost savings and competitive advantage. Integrate sustainability into your business practices and make a positive impact for generations to come.

Business Management

Sales and Marketing Growth

Expand your customer base, boost revenue, and stay competitive with our growth strategies:

• Targeted Marketing Campaigns: Personalize messages for specific customer segments using data analytics.
• Content Marketing: Establish thought leadership and attract customers with valuable content.
• Social Media Marketing: Engage with your audience and drive traffic to your website.
• Search Engine Optimization (SEO): Improve visibility in search results by optimizing your website.
• Email Marketing: Nurture leads and improve engagement through personalized emails.
• Referral Programs: Encourage satisfied customers to refer others with incentives.
• Partnerships and Collaborations: Access new customer segments through strategic partnerships.
• Sales Enablement: Equip your team with tools and resources for improved conversions.

Organizational Structure and Team Building

Enhance teamwork, communication, and collaboration with our consultancy opportunities:

• Assessment: Understand team dynamics and identify areas for improvement.
• Goal Setting: Establish clear objectives tailored to your organization’s needs.
• Customized Workshops and Activities: Design tailored activities to address specific team dynamics.
• Communication Skills Training: Improve interpersonal relationships through effective communication.
• Conflict Resolution: Address conflicts constructively to maintain a healthy team environment.
• Building Trust and Psychological Safety: Foster trust and openness within the team.
• Leadership Development: Equip leaders with skills to guide and inspire their teams.
• Team Dynamics and Roles: Understand and leverage the unique strengths of each team member.
• Alignment with Strategic Objectives: Ensure organizational structure supports long-term goals.
• Team Design and Composition: Compose effective teams with complementary skills and expertise.

RFP and Contract Services

Bidding and Estimating
Our seasoned team crafts accurate and compelling bids tailored to win contracts and maximize profitability. Utilizing cutting-edge technology and industry insights, we deliver precise estimates that instill confidence and set the stage for success.

RFP Alignment Services
Our dedicated team collaborates with you to ensure precision and clarity in RFP design, reflecting your unique objectives. By enlisting our support, you empower your organization to engage effectively with potential vendors, paving the way for successful collaborations and project outcomes.

Needs Assessment
Understand project requirements, objectives, deliverables, timelines, budget constraints, and quality standards.

RFP Development
Draft a comprehensive RFP document outlining scope of work, evaluation criteria, submission requirements, and contractual terms to solicit competitive proposals. Identify potential vendors, evaluate proposals, conduct negotiations, and manage contractual agreements to mitigate risks and ensure alignment with organizational objectives.

Service Provider Evaluation
Establish clear performance metrics, monitor progress, evaluate quality of work, manage costs, and assess communication and responsiveness to ensure successful outcomes.