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YES Professional Development Program
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YES Professional Development Program
May 13-14, 2014, Chicago, IL

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This new two-day professional development program provides an environment to build valuable leadership skills and industry relationships for those individuals poised to be tomorrow’s cleaning industry owners and managers.

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Invest in Your Future Leaders

Sponsored by

The ISSA Young Executive Society Professional Development Program, sponsored by NSS Enterprises, Inc., includes sessions regarding today’s top management challenges and the skills needed to address them, as well as an exchange of ideas amongst peers regarding today’s business trends and the solutions necessary to succeed.

The goal of the program is to help promote opportunities in the industry, support career advancement and provide a forum for communication among young professionals and the industry at large.

Consider what a past attendee valued about the 2013 program:
“This was a great program that provided valuable opportunities to learn important information as well as make connections in the industry. I would highly recommend the program to other young professionals!”
—Alex Carlson, Anderson Chemical Co., Litchfield, MN

Program Schedule

Tuesday, May 13
8:00 am - 8:45 am Continental Breakfast, Registration, and Introductions
8:45 am -10:15 am Development Session One
Opportunities and Growth: 10 Economic, Political, and Tech Trends That Will Affect Your Business Tomorrow
10:30 am - 12:00 pm Development Session Two
Opportunities and Growth: 10 Economic, Political, and Tech Trends That Will Affect Your Business Tomorrow (continued)
12:00 pm - 1:00 pm Networking Lunch
1:00 pm – 2:30 pm Development Session Three
10 Trends That Are Reshaping the Cleaning Industry
2:45 pm – 4:30 pm Development Session Four
10 Trends That Are Reshaping the Cleaning Industry
5:00 pm – 7:00 pm Networking Reception
Sponsored by 
Wednesday, May 14
8:00 am - 8:30 am Continental Breakfast
8:30 am – 10:00 am Development Program Five
You are an Aerosol, Be Careful What You Spray
10:15 am - 12:00 pm Development Program Six
The George Washington Philosophy of Leadership

Development Session Details

Attendees will build relationships with peers through networking activities prior to each session as well as during breaks and an evening reception.

Opportunities and Growth: 10 Economic, Political, and Tech Trends That Will Affect Your Business Tomorrow

presented by Gene Marks, Owner, Marks Group PC

How will health care reform affect your company and employees? Which economic metrics are most important for you to watch? Does your business need a mobile website and mobile strategy? Does your company do business internationally? Major economic, political and tech trends are coming over the next few years. Find out how today’s winning companies are addressing these trends to make sure they’re earning profits tomorrow.

Gene Marks is a columnist, author, and small business owner. Gene writes columns for The New York Times, Forbes, The Huffington Post, Inc Magazine,, FOX Business, and Philadelphia Magazine. He has also written 5 books on business management. Gene owns and operates the Marks Group PC, providing technology and consulting services to small and medium sized businesses.

10 Trends That Are Reshaping the Cleaning Industry
presented by Dave Frank, President, American Institute for Cleaning Sciences

Faced with economic pressures, increased competition, and the challenge of being asked to do more with less, the cleaning industry is at a crossroads.  As a result, building service contractors, manufacturers, distributors, and facility managers need to rethink the way they operate in order to survive and consider news ways of setting themselves apart through professionalism and standards.  By analyzing the key trends that are reshaping the industry and taking a hard business outlook at what to expect in the coming year, you will be better prepared to identify possible courses of action and ways to take advantage of the new trends. This can’t-miss presentation will help you see the industry as you probably haven’t seen it before.

Dave Frank is the president of the American Institute for Cleaning Sciences. With more than 36 years of experience, David is the leading authority in the industry, serving facility service providers, buildings service contractors, distributors and manufacturers.

You are an Aerosol, Be Careful What You Spray
presented by Dr. Fred Broder

Using the analogy of you being an "aerosol", you will be challenged by this provocative exploration of the positive and negative impact that your attitude, communication style, value system, and philosophy of life and of business have on your personal and business environment. If you have attractive packaging, the right propellant, and contents, you can have greater success and happiness. Come to this seminar and "Let Us Spray".

The George Washington Philosophy of Leadership
presented by Dr. Fred Broder

George Washington, Commander in Chief, Founding Father of our Constitution and First President of the United States demonstrated many significant strategic, tactical and attitudinal traits of leadership and management that are applicable, relevant and crucial to the success of any current or future industry leader. Using Washington as a springboard and case study, you will have the opportunity to transition these principles that he used in the eighteenth century to your responsibilities as a company leader or future leader in the twenty –first century.

Dr. Fred Broder is a dynamic, entertaining, motivational, and thought provoking speaker. Fred has been a classroom teacher, school administrator, and director of training for an educational association. Fred served for 12 years as director of organizational development and sales training for Zep Mfg. He has had his own training and consulting business for over fourteen years. Fred is also the author of "Does Your Life Need a Laxative? Dr. Fred’s Practical Prescriptions for Happiness".

Registration Fees

Take advantage of discount pricing when you register before April 21 extended to April 28.
YES Member: $495
ISSA Member: $745 
Non-Member: $1,095

After April 21, all registration fees increase by $50.

Hard Rock Hotel Chicago
230 N. Michigan Ave.
Chicago, IL 60601

A room block has been arranged at the rate of $174 plus tax.
Rate is available until April 21 extended to April 28. Click here to make your reservation online or call 312-345-1000 and request GROUP BLOCK: ISSA Young Executive Development / GROUP CODE: ISSA05122014.

If you have any questions, please contact Lori Zarling, ISSA Staff Liaison to YES, at 800-225-4772 or email

ISSA Cleaning Industry Management Standard (CIMS)This session qualifies for continuing professional education credits toward CIMS "ISSA Certification Expert" (I.C.E.) recertification. Offer a value-added service to your organization or customers.