Altus Summit 2026

Formerly Called Business Growth Strategies

ISSA Headquarters, Rosemont, IL June 8-10, 2026

Conference Overview

 

Engage. Empower. Elevate.

The Altus Summit is ISSA’s premier leadership experience designed exclusively for Building Service Contractor (BSC) executives committed to strengthening their businesses and advancing the cleaning industry.

More than an event, Altus is a leadership community built on three core principles:
Engage with Intention. Empower with Education. Elevate with Influence.

These pillars guide every conversation—ensuring discussions are purposeful, practical, and focused on meaningful industry impact.

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ISSA Business Growth Strategies 2025

Agenda Highlights

 

How the Altus Summit Works

Altus is intentionally structured to balance thought leadership with peer collaboration.

Principal-Led Discussions

Each session begins with an Altus Principal facilitating a conversation around a key business topic. These are not traditional presentations, they are dynamic discussions designed to surface real insights and actionable takeaways.

Peer Group Breakouts – Altus Six

Participants then move into small peer groups known as Altus Six, organized by company size and revenue.

These groups allow for:

  • Honest, relevant conversations
  • Shared challenges and solutions
  • Practical strategies tailored to your business stage

Monday, June 8 (Day 1)

  • 3:00 PM: Arrival & Hotel Check-In
  • 6:30 PM – 9:00 PM: Opening Cocktail Reception

Tuesday, June 9 (Day 2)

  • 7:30 AM: Registration & Breakfast
  • 8:30 AM – 9:30 AM: Welcome & State of the Industry — Mike Fitts
  • 9:30 AM – 10:30 AM: Property Management Duel: Battle for the Numbers Bottom Line — Ricardo Regalado interviewing Ebony Landon (JBG SMITH) & Nikki Stuart
  • 10:30 AM – 11:30 AM: Next-Gen Operations: Strategic Innovation & Execution Excellence — Chase Carlson
  • 11:45 AM – 12:45 PM: Technology as a Moat: Smart Buildings, IoT, AI & the BSC Advantage — Jill Frey
  • 12:45 PM – 2:00 PM: Lunch & Keynote Address: Economic Update & Real Estate Outlook — Dr. Peter Linneman, Principal and Founder, Linneman Associates
  • 2:00 PM – 3:00 PM: Workforce of the Future: Recruiting, Retaining & Leading in 2026 — Channing Johnson
  • 3:15 PM – 4:15 PM: Sustainability in Action —  Rachel Schiftan (Cushman & Wakefield)
  • 4:30 PM – 5:45 PM: Peer Group Sessions & Workshop: Building Your 90-Day Growth Plan
  • 5:45 PM – 6:15 PM: Day 1 Wrap & Preview of Day 2 — Karina Neff
  • 7:00 PM – 10:00 PM: Dine Arounds — Chicago Dining Experience

Wednesday, June 10 (Day 3)

  • 7:30 AM: Breakfast & Informal Networking
  • 8:30 AM – 9:30 AM: Finance Masterclass: The Margin Reality & How to Fix It — Steve Mastin
  • 9:30 AM – 10:30 AM: Maximizing Enterprise Value: M&A Trends & Commercial Real Estate Strategies — Mark Herbick (Pursant), Charlie Smiroldo (Stream Realty Partners), & Kevin Boyle (Red Coats)
  • 10:45 AM – 11:45 AM: Final Peer Group Huddle
  • 11:45 AM – 12:30 PM: Commitment Ceremony & Summit Close — Mike Fitts

Why Attend Altus Summit?

In today’s evolving landscape, growth requires more than tactics—it demands connection, clarity, and shared experience.

Altus Summit brings together operators who want to:

  • Learn from peers navigating similar challenges

  • Exchange real-world strategies that drive results

  • Tackle operational and leadership issues head-on

  • Build relationships that extend beyond the event

Learn why last year’s attendees strongly encourage you to attend the 2025 Business Growth Strategies Conference:

“The event was truly exceptional—well-organized and thoughtfully executed. It fostered a vibrant and welcoming BSC community, encouraging open collaboration and the exchange of valuable insights. I appreciated the diversity in revenue sizes, which allowed for meaningful discussions and mutual learning. Awesome job ISSA team!”

Rachel Sanchez, Prestige Maintenance

“The content from colleagues super valuable And the breakout cession super well done – nice space to discuss real issues.”

Veronica Vidal, President, CCMS

Who should attend?

 

  • Executive Decision-Makers:

    • CEO
    • President
    • Owner
    • Managing Partner
    • COO

  • Those Who Run the Business:

    • Director of operations
    • Director of Janitorial Services
    • Managers and Other Leaders

  • Revenue & Strategy Leaders:

    • VP
    • Director of Sales
    • Chief Commercial Officer

This is where leaders come to refocus, realign, and return with a stronger path forward.

Register Here

Meet the Altus Principals

The Altus Summit is led by a select group of industry leaders known as Altus Principals—recognized subject matter experts and proven operators within the building services industry.

Each principal represents a key business discipline that drives successful cleaning companies, such as:

Sales & Marketing

Ricky Regalado | CEO & Founder, Route/Rozalado Services

Strategy

Mike Fitts | Chief Commercial Officer, 4M Building Solutions

Technology

Jill Frey | President & CEO, Cummins Facility Services

Operations

Chase Carlson | President & CEO, Pioneer

Human Resources

Channing Johnson | President, KB Building Services

Finance

Steve Mastin, CFO | 4M Building Solutions

Event Pricing & Registration

Early Bird

(through May 1, 2026)
ISSA Member: $399 USD
Nonmember: $699 USD

Standard Pricing

ISSA Member: $499 USD
Nonmember: $799 USD

Dine Arounds

*Included with registration

An exclusive dining experience pairing attendees with industry legends for candid dialogue, powerful lessons, and meaningful relationship-building in an intimate setting.

Hotel Information

 

Sheraton Suites Chicago O’Hare

6501 Mannheim Rd
Rosemont, IL 60018

  • Room Block Rate: $189 USD/night
  • Last Day to Book: May 18, 2026
Book Your Room

ISSA Altus Collective Sponsors

Elevate Partner

Join the Altus Community

Altus Summit isn’t just another conference—it’s where leaders come to engage deeply, learn meaningfully, and lead with greater impact.

Get in Front of Top BSC Decision-Makers: Be a Sponsor!

Gain exclusive access to Building Service Contractor (BSC) leaders from across the United States. Connect directly with decision-makers—CEOs, VPs of Operations, and C-suite executives—who are actively seeking solutions and partnerships to drive growth. This is your chance to engage one-on-one with the industry’s top influencers and transform your business.

Download the sponsorship packages or contact Iris Weinstein at [email protected].