ISSA, the worldwide cleaning industry association, is excited to introduce the second class of young professionals in the ISSA Emerging Leaders Awards program.

Spotlighting fresh talent

Following the success of last year’s inaugural awards, the program continues its mission to recognize and uplift the next generation of leaders who are shaping the future of cleaning. These professionals—each under 40 years of age—are already driving innovation and change across every corner of the industry, from manufacturers and distributors to in-house teams and building service contractors.

Celebrating their achievements isn’t just about recognition. It’s about inspiring others to push boundaries, embrace creativity, and raise the bar in an industry that impacts lives around the globe. ISSA also thanks the many seasoned professionals who nominated this outstanding group, demonstrating once again that mentorship and support fuel growth.

Why it matters

The future of cleaning depends on bold thinkers who aren’t afraid of tackling significant challenges. Today’s emerging leaders bring new energy to critical areas like diversity, equity, and inclusion, green cleaning, sustainability, and technology adoption. With their digital expertise and forward-thinking mindset, they’re helping companies adapt, stay competitive, and thrive.

This program also emphasizes the importance of mentorship—pairing experienced professionals with fresh ideas to build resilient and adaptable teams that will drive the industry forward.

Meet the leaders

On the following pages, you’ll meet the remarkable individuals who make up this year’s Emerging Leaders class. They are already making an impact,

and their influence will only continue to grow in the years ahead.

Together, with support from members across every sector, ISSA is proud to champion and celebrate the leaders who are shaping the future of the worldwide cleaning industry.

You can also see this entire slate of the ISSA Emerging Leaders Class of 2025 online at issa.com/2025-emerging-leaders.

ALEX BERTUZZI

Vice President/Owner, Reliable Cleaning
Services, Canada

Alex Bertuzzi is the Vice President and Owner of Reliable Cleaning Services and Reliable Maintenance Products in Canada, where he’s earned a reputation as one of the industry’s most forward-thinking and people-driven leaders. Recognized as an Emerging Leader in the cleaning and facility solutions sector, Bertuzzi blends strategic vision with hands-on leadership, consistently raising the bar for service quality and team engagement.

As a third-generation leader in his family’s company, he’s transforming that legacy into something modern, inclusive, and future-ready. A passionate advocate for innovation, Bertuzzi spearheaded the implementation of Lighthouse Technology across operations, enhancing accountability, consistency, and client satisfaction. But his impact goes far beyond systems—he’s deeply invested in the people who make those systems work. From mentoring staff and checking in with new hires to launching an internal spotlight program that celebrates front-line excellence, Bertuzzi ensures every team member feels valued.

His influence extends industry-wide through his contributions to Pro-Link Canada, where he shares insights on buying trends, marketing strategies, and operational challenges. He’s also a regular contributor to Reliable’s website, offering thought leadership that inspires continuous improvement.

Alex Bertuzzi isn’t just a Vice President—he’s a catalyst for growth, a champion of people, and a leader who brings others along with him.

QUINCY BLAND

Director of Custodial Services & Waste Management, Round Rock Independent School District

Quincy Bland, Director of Custodial Services & Waste Management at Round Rock Independent School District, is a recognized Emerging Leader in the cleaning and facility solutions industry. With over 20 years of experience spanning healthcare, hospitality, and education, Bland brings a diverse and forward-thinking approach to operational excellence. He leads custodial operations across more than 60 facilities and a team of 350+ staff, implementing innovative strategies that enhance cleanliness, sustainability, and team development.

Bland’s leadership is grounded in accountability, data-driven decisions, and a passion for people. He has successfully introduced strategic waste reduction programs, smart supply chain practices, and inclusive training initiatives that support a multilingual workforce. His many certifications from ISSA’s Certified Professional Trainer (CPT) and Certified Custodial Supervisor (CCS) to Certified Texas School Business Specialist (CTSBS) through Texas Association of School Business Officials (TASBO) reflect his dedication to professional excellence.

Beyond operations, Bland actively mentors emerging professionals, champions succession planning, and cultivates high-performing teams. He is also a dedicated volunteer with organizations such as Meals on Wheels, YMCA, and the Boy Scouts of America.

Quincy Bland’s cross-sector experience enriches his ability to lead with empathy, efficiency, and vision.

TIM BRADLEY

Vice President, Facility Solutions & Packaging, Southwest, Lindenmeyr Munroe

Tim Bradley, Vice President of Facility Solutions and Packaging, Southwest, Lindenmeyr Munroe, has earned distinction as an Emerging Leader in the cleaning and facility solutions industry. Originally from South Africa, he learned early that standing out comes from hard work and humility. He carries that mindset into his career in the United States, where he believes no task is too small or too big.

Bradley is recognized for his ability to identify customer needs, streamline supply strategies, and guide organizations toward cleaner, safer, and more efficient operations. His work spans both local and national accounts, often coordinating with Lindenmeyr Munroe’s network of branches to deliver comprehensive solutions.

Known for balancing strategic vision with practical execution, he continues to elevate janitorial and packaging from cost centers to value-driven business assets.

As a husband and father of two young children, Bradley credits his family and the senior leadership team at Lindenmeyr Munroe as sources of inspiration.

Tim Bradley is proud to represent a company that invests in people and innovation and views this recognition as an opportunity to spotlight not only his own journey, but also the organization and leaders who make it possible.

DOMINICK BUCHHOLZ

Director of Internal Operations, Buck Services Inc.

Dominick Buchholz, Director of Internal Operations at Buck Services Inc., has earned national recognition as an Emerging Leader in the cleaning and facility solutions industry. As a second-generation leader, Buchholz brings a unique combination of strategic insight, operational excellence, and deep compassion to an often-overlooked field. With a background in psychology, he leads with empathy and precision—translating data into action, streamlining internal processes, and driving meaningful culture change throughout his organization.

Buchholz has implemented forward-thinking strategies that blend technology with people-first practices. From spearheading the company’s ISSA Cleaning Industry Management Standard (CIMS) certification to enhancing scheduling systems that promote work-life balance, he champions employee well-being as a central component of operational success. His leadership extends beyond Buck Services. He serves on the ISSA Education Committee and advocates for industry-wide workforce development, inclusion, and recognition of cleaning as a skilled profession.

A passionate volunteer, Buchholz supports initiatives such as ISSA’s Cleaning for a Reason, Parents Alliance Employment Project (PAEP), and La Salle Manor Retreat Center. He advocates for equity, disability inclusion, and community engagement—proving that leadership doesn’t stop at the workplace door.

Dominick Buchholz is redefining what it means to lead.

MARK BUSHEY

Associate Director, Channel Management at

Kimberly-Clark Professional (KCP)

Mark Bushey, Associate Director of Channel Management at Kimberly-Clark Professional (KCP), has earned recognition as an Emerging Leader in the cleaning and facility solutions industry. With over 12 years at KCP and six progressive roles spanning category management, marketing, innovation, and sales, Bushey has consistently demonstrated customer-centric leadership, innovation, and a commitment to mentorship and making a positive impact.

During the height of the COVID-19 pandemic, Bushey was hand-selected by senior leadership to lead the rapid development and launch of a NIOSH-regulated N95 respirator, which was delivered in under nine months. He’s also been instrumental in bringing trusted, high-quality products like KleenGuard ™ protective apparel, WypAll^® towels, and Scott^® Shop Towels to market.

Bushey manages over US$320 million in channel partner business, including relationships with over a dozen strategic customers across a variety of channels, including jansan, office products, med-surg, industrial, and wholesale.

Known for his ability to drive growth, change, and accountability, he also leads a team of senior professionals while mentoring junior colleagues.

A former Teach for America (TFA) teacher, Bushey brings a service-first mindset, supporting education and sustainability initiatives. He also helped commercialize RightCycle, a first-of-its-kind sustainability program formerly from KCP (now owned by Ansell) that diverts tons of PPE and wiper waste from landfills.

As a father, mentor, and industry advocate, Mark Bushey exemplifies Kimberly-Clark’s mission of “Better Care for a Better World.”

SARITA CERON

QC and Compliance Manager at CCMS

Sarita Ceron, Quality Control (QC) and Compliance Manager at CCMS (Custom Cleaning and Management Services), exemplifies next-generation leadership in the cleaning and facility solutions industry. With a background in environmental engineering and certifications in ISO 9001:2015, ISO 14001, and ISO 14064, she brings both scientific depth and operational savvy to every initiative she leads.

At CCMS, Ceron drives quality control, compliance, and sustainability strategies across janitorial and facility programs. More than a regulator of standards, she is a builder of frameworks—developing protocols that support greenhouse gas reduction, smarter waste segregation, and air-quality improvements.

By analyzing inspection and audit data, she proposes process improvements that enhance safety, reduce risks, and strengthen client confidence. Under her leadership, CCMS has achieved audit readiness for ISO 9001 and CIMS GB with Honors.

Her leadership is deeply human-centered. She mentors front-line staff, especially women and Spanish-speaking team members, creating informal training circles that make compliance and environmental health approachable.

Colleagues describe Ceron as a leader who goes above and beyond, supporting not only her own department but also stepping in to strengthen other areas of the business when needed.

Sarita Ceron’s voice is helping reframe cleaning as not just background work, but as an essential driver of sustainability, compliance, and public health in the built environment.

DOMINIQUE CHEATHAM

Supervisor of Day Porters and General

Maintenance, Continuum Services

Dominique Cheatham, Supervisor of Day Porters and General Maintenance at Continuum Services, is a groundbreaking leader who has rapidly become a force in the cleaning and facility services industry. As the first female BIPOC (Black, Indigenous, and People of Color) leader at the company, Cheatham has not only broken barriers but has redefined what leadership looks like in a traditionally underrepresented space.

In her first year, she expanded the department by more than 50%, pairing disciplined operational execution with a clear, forward-looking strategy. She strengthened processes, clarified priorities, and invested in people—coaching emerging leaders and elevating team morale—which turned momentum into measurable results and set a durable foundation for the next phase of growth.

Cheatham holds Basic and Advanced Custodial Technician certifications as well as the Train-the-Trainer credential, which enables her to formally certify and elevate her team of over 20.

Her commitment to workforce development is matched by her dedication to mentorship—supporting new hires and junior staff as they grow into leadership roles. She also leads internal workshops on diversity, equity, and inclusion, drawing on her own experiences to inspire others and make a difference.

She volunteers with local high schools, community organizations, and programs like Joyful Treats Community Development Corporation (JTCDC) to provide job-readiness training, mock interviews, and career talks—especially for women and BIPOC youth.

Dominique Cheatham is deeply involved in initiatives to help all succeed.

MAGGIE GOTTARDI

Director of Technology at State Industrial

Products

As the Director of Technology at State Industrial Products, Maggie Gottardi is a powerhouse of innovation, strategic leadership, and technical expertise.

She leads a team of scientists and innovators in developing cutting-edge cleaning solutions, while also managing raw material costs, assisting quality control investigations, and supporting supply chain sourcing for chemicals and packaging.

Her deep understanding of regulatory and government affairs makes her an integral leader in audits and compliance, as well as a trusted advisor across various departments.

Gottardi’s influence extends far beyond her organization. She is an active and respected member of the Household & Commercial Products Association (HCPA), where she serves on multiple volunteer committees.

As Vice Chair of the Cleaning Products Division, Chair of the Education Committee, and the driving force behind the HCPA 2025 New Horizons Conference, Gottardi curated speakers, selected the venue, and built the event agenda—offering her time and talents to elevate the industry as a whole.

She is also a key contributor to industry standards, regularly writing and reviewing test methods for cleaning and formulation performance, adopted across labs and manufacturers.

Maggie Gottardi’s work in these spaces is often unpaid and done during her personal time—motivated purely by her commitment to industry progress, mentoring peers, and advancing best practices and standards.

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TYLER HANDS

Executive Vice President, C&C Cleaning Services

Tyler Hands, Executive Vice President at C&C Cleaning Services, is widely recognized as a transformative leader in the commercial cleaning and facility solutions industry. Combining visionary strategy with operational precision, Hands has played a pivotal role in scaling the organization through innovation, technology, and people-first leadership.

Hands’s impact is evident in the systems he has developed—ranging from AI-driven quoting platforms and automated mergers and acquisitions (M&A) due diligence tools to intelligent sales commission forecasting models. These forward-thinking systems have streamlined business operations, improved service quality, and raised the bar for what’s possible in the industry. His ability to integrate modern technology into every layer of the organization has set new standards for operational efficiency and strategic growth.

Beyond systems, Hands has created comprehensive onboarding and training programs that elevate professionalism and consistency across teams. His commitment to industry advancement extends to subcontractor vetting and client intake systems, ensuring quality control and transparency through robust digital infrastructure.

Tyler Hands’ leadership is defined by vision, integrity, and service—making him not just an emerging leader, but a force shaping the future of the cleaning industry.

BRIN HILL

Vice President of Engineering and Operations, Cobotiq

Brin Hill is Vice President of Engineering and Operations at Cobotiq, where he is redefining the future of smart cleaning through a unique blend of technical innovation, operational leadership, and human-centered design. With a background in development and a deep understanding of field operations, Hill has played a pivotal role in transitioning traditional, labor-intensive cleaning methods into intelligent, automated systems. Under his leadership, Cobotiq’s deployment of autonomous floor scrubbers and vacuums has scaled nationally.

What sets Hill apart is his ability to translate complex technology into practical, people-first solutions. He works closely with facility managers to design scalable automation programs tailored to real-world challenges, ensuring that Cobotiq’s systems enhance—not replace—the human workforce. He also leads the evolution of Copilot, Cobotiq’s diagnostics and support platform.

Beyond his operational role, he is a passionate mentor and community leader. He spearheads Cobotiq’s involvement with FIRST (For Inspiration and Recognition of Science and Technology) Robotics, supporting youth STEM (science, technology, engineering, and mathematics) education and mentoring students on real-world applications of automation. Internally, Brin Hill fosters a culture of learning, mentorship, and continuous improvement among technicians and team members.

DONNELL HINES

Regional Operations Manager, INTEGRITY

Donnell Hines serves as a Regional Operations Manager at INTEGRITY National Corporation, where he consistently exemplifies the qualities of a dedicated and emerging leader in the facility services industry.

Known for his tireless work ethic, Hines is willing to put in long hours and work any day necessary to ensure projects are completed on time and with excellence. He has played a critical role in onboarding new buildings into the company’s portfolio, collaborating with trainers and colleagues to develop detailed checklists and customized cleaning schedules that streamline operations.

Certified as a building service manager, Hines takes a proactive approach to team development. He frequently assists in leading training classes, always making time to work side by side with his team. His hands-on leadership style fosters trust and respect, while enhancing morale and performance across the board.

Hines’ strong communication skills and relatable personality make him a natural mentor, helping new hires feel supported and confident in their roles.

Outside of his professional responsibilities, Hines demonstrates a deep commitment to community service through his involvement with Integrity Cares, a nonprofit founded by INTEGRITY’s CEO to support vulnerable communities. His authentic leadership, patience, and ability to connect with others are what truly set him apart.

Donnell Hines is not only a manager—he’s a builder of teams, relationships, and stronger communities.

CADEN HUTCHENS

CEO, Otuvy

Caden Hutchens is the CEO of Otuvy and a standout leader in the cleaning and facility solutions industry.

Known for his strategic vision and people-first leadership, Hutchens has guided Otuvy in transforming traditional quality control into modern, data-driven solutions that empower both management and front-line teams.

Hutchens’ leadership is rooted in a deep understanding of the human element behind the industry. Rather than viewing technology as a replacement for workers, he designs solutions that elevate their roles, improve efficiency, and support long-term success. Under his leadership, Otuvy has become a seven-time recipient of the ISSA Innovation Award for its software solutions.

Beyond his active contributions to the industry, Hutchens believes deeply that impact extends beyond business. His faith in God directs and guides his decisions, and in a world driven by technology, he works to help lead others by example. He views leadership as service, bringing values to how he treats customers and teams, prioritizing integrity, generosity, and purpose.

Outside of his professional work, Caden’s love for his wife and daughter ground him through the relentless pursuit of building an amazing life. Caden also has a passion for hockey and is a devoted fan of the new NHL team, the Utah Mammoth. He also laces up himself, playing in a rookie-level adult competitive league.

What sets Caden Hutchens apart is his ability to drive real change—balancing visionary thinking with practical tools that work. He connects strategy to execution, turning bold ideas into simple playbooks and day-one actions that teams adopt quickly and leaders can measure—across operations, sales, and customer experience with consistent, trackable results.

CRISTHIAN INZUNZA

Account Manager, Western Maintenance Sales

Cristhian Inzunza serves as an Account Manager at Western Maintenance Sales and is quickly establishing himself as one of the most promising young leaders in the cleaning and facility solutions industry.

In just two years, Inzunza has become a standout figure in AI robotics within the jansan space, earning recognition as a lead educator, dynamic presenter, and top-performing sales leader. His rapid grasp of cutting-edge technologies has led to praise from prestigious institutions, including top universities, healthcare facilities, and building service contractors.

Inzunza’s passion for innovation is matched by his ability to make technology accessible and practical for the end-user. His deep knowledge of AI-driven cleaning solutions places him at the forefront of industry transformation. He doesn’t just talk about the future—he is actively shaping it.

Beyond his professional role, Inzunza is committed to giving back. He has played a key part in organizing and supporting the Cleaning for a Reason golf tournament in the West and continues to participate in the foundation’s fundraising efforts.

His involvement highlights a strong sense of community and a commitment to service.

With a focus on collaboration, innovation, and integrity, Cristhian Inzunza is helping raise the bar for what’s possible in the industry. As he continues to grow, his leadership and expertise will no doubt influence the jansan field for decades to come.

JAANIKA KASEMETS

Development Manager, Puhastusekspert OÜ, Estonia

Jaanika Kasemets, Development Manager at Puhastusekspert OÜ in Estonia, is a standout emerging leader in the global cleaning sector. With a combination of strategic vision, creativity, and a deep commitment to purposeful cleaning, Kasemets has spent the past six years reshaping how cleaning is perceived and practiced.

She leads development initiatives at Puhastusekspert, creating engaging and impactful training materials, coordinating international collaborations, and advancing learning through visual storytelling and digital tools, among others.

Kasemets played a key role in coordinating two European projects focused on ergonomic and pandemic-safe cleaning, producing award-winning instructional materials recognized across multiple countries. She also led a cleaning training initiative for the Estonian Defence Forces, making essential knowledge accessible in military environments.

Her leadership style—proactive, thoughtful, and inclusive—has united stakeholders across borders to pursue shared goals through transparent communication, consistent follow-through, and measurable outcomes. She has also contributed to national cleaning standards, ensuring quality and consistent practices in healthcare and general cleaning.

Her mission is to elevate cleaning as a profession—making it more relatable, respected, and widely recognized for its essential role in health, sustainability, and more. She works to showcase the skills, science, and impact behind the work, highlight real career paths, and build public appreciation among customers, policymakers, and communities alike.

Beyond her professional work, Jaanika Kasemets volunteers as a speaker, standard contributor, and organizer of hygiene initiatives, and is an active participant in the Women in Entrepreneurship–A Green and Caring World program.

CALEB LINDSEY

Branch Manager, Imperial Dade

Caleb Lindsey, Branch Manager at Imperial Dade, is a shining example of servant leadership and a rising star in the industry. Starting as an IT intern at just 18 years old, Lindsey’s career has been marked by impressive growth and development. His journey, fueled by humility, hard work, and a commitment to excellence, has seen him excel in various roles—IT director, operations manager, and now branch manager.

Lindsey is a leader who lifts others up and leads by example. He fosters a collaborative and effective environment, grounded in his strong Christian values.

Lindsey prioritizes people over processes, fostering a culture of integrity, care, and high standards. His diverse expertise in IT, data analytics, operations, and leadership has empowered him to drive impactful digital improvements, streamline workflows, and elevate both customer experience and internal processes.

Outside of work, Lindsey is deeply committed to serving others. From mission trips and volunteering with the homeless to leading worship at his church, his dedication to service is evident and inspires colleagues and the communities he serves every week.

At only 28, Caleb Lindsey’s emotional intelligence, ethical foundation, and relentless focus on service make him a role model for the next generation of leaders. He remains dedicated to shaping a safer and more sustainable future for the industry.

SEAN LYNCH

Director, Custodial Services, UBC Facilities, Canada

Sean Lynch is Director of Custodial Services at University of British Columbia (UBC) Facilities, where his leadership, communication, and strategic vision set him apart as an emerging leader in the custodial industry. With a knack for translating high-level goals into actionable plans, he fosters trust through transparency and empowers his team to exceed performance targets. His commitment to excellence and industry best practices led to the development of UBC’s real-time cleaning-performance dashboards and the achievement of CIMS Certification with Honors.

Lynch pioneered several initiatives at UBC, including driving the adoption of cutting-edge work planning software for greater long-term efficiency and transparency in work loading towards service level expectations.

His work has helped UBC advance sustainability goals, including prioritizing a green-cleaning program that has resulted in 99.7% of campus chemicals being purchased as green or ECOLOGO^® certified.

He emphasizes professional development, having earned his Lean Six Sigma Green Belt, enrolling in an MSc program in Organizational Psychology, and leading a culture of performance feedback and continuous improvement in the department. He pairs coursework with on-the-job projects that cut waste and improve service quality, mentors emerging leaders, and installs clear metrics so growth is visible, repeatable, and sustained.

With his approach to leadership, Lynch continues to shape the future of custodial services at UBC and demonstrate how vision and determination can create lasting impact within the industry.

Sean Lynch combines clear strategy with day-to-day execution—investing in training, technology, and sustainable practices—so teams deliver consistent quality, campus partners feel supported, and measurable improvements in health, safety, and service culture endure across sites and over time.

VINCENT MAIONE

Director of Sales and Marketing, Core America

Vincent Maione is Director of Sales and Marketing at Core America, where his experience in the cleaning industry drives innovation and growth. Maione began his career in the field, spending nearly 10 years performing custodial quality and safety audits across hundreds of facilities in the United States.

This hands-on experience has been invaluable in shaping his current role, enabling him to provide real, practical support to customers using Core America’s software platform.

Maione’s charisma and leadership style attract others to his initiatives, fostering a culture of collaboration and motivation. He is known for his enthusiasm and willingness to take on new projects, often stepping outside his comfort zone to lead pilot programs and drive company initiatives.

His technical expertise, including his background in IT, allows him to support team members with complex computer and networking issues.

A founding member of the ISSA’s Technology and Innovation committee, Maione plays a key role in shaping the committee’s mission, contributing to numerous industry events and podcasts.

Dedicated to mentoring, he has supported a custodial consulting startup in Ghana, helping them establish quality inspection processes through regular coaching sessions.

With a deep-rooted passion for the cleaning industry, Vincent
Maione’s career reflects a balance of innovation, service, and mentorship.

ALESSANDRA MASSETTI

Technical Sales Specialist, Barentz

Alessandra Massetti is a Technical Sales Specialist at Barentz (formerly Citrus Oleo) North America, where she exemplifies leadership, innovation, and a mindset essential to the future of the cleaning industry. Trained as a chemist and scientist, Massetti has the ability to identify complex problems and transform them into opportunities for scientific breakthroughs and client success.

Her entrepreneurial spirit and relentless curiosity have driven her to develop groundbreaking cleaning additives, formulations, and processes that enhance efficiency and sustainability, while reducing environmental impact and delivering measurable, reliable performance across diverse applications.

Massetti’s work, which includes pioneering PFAS alternative technology, addresses environmental and regulatory challenges facing the industry while moving solutions from lab validation to field pilots with results. Her technical expertise and data-informed approaches enhance her company’s capabilities, strengthen compliance, and deliver benefits to the industry.

Beyond her professional achievements, Massetti demonstrates a deep commitment to service. She organizes food drives, supports neighborhood gardens to promote local sustainability, and participates in environmental projects.

Outside of work, Massetti has a passion for mentoring children through church summer programs and contributes to blood donation drives, where her leadership and organizational skills ensure success. She plans activities, coordinates volunteers, and teaches practical life skills that build confidence and community.

Alessandra Massetti’s unique blend of problem-solving ability, entrepreneurial drive, and deep curiosity, not to mention her dedication to innovation, community service, and sustainability, makes her a rising star in the chemicals industry, and a deserving nominee for this award.

MADISON MCENROE

Product Specialist/Subject Matter Expert,
Genesan

Madison McEnroe is a dynamic subject matter expert at Genesan, known for her deep industry knowledge, infectious energy, and unwavering commitment to the cleaning profession. At 27, McEnroe distinguished herself as a rising star, earning her T-CHEST (Certified Health Care Environmental Services Technician Train-the-Trainer) certification from the Association for the Healthcare Environment (AHE) with a perfect score and preparing to complete her CIMS-GB CCE later this year. Her background as an EVS hospital staff trainer during the COVID-19 pandemic gives her a unique ability to connect with end users and deliver impactful, real-world training.

McEnroe’s approach seamlessly blends technical expertise with genuine enthusiasm, whether educating sales representatives, solving on-site challenges, or tackling the dirtiest jobs without hesitation.

She’s an advocate for collaboration, often supporting fellow manufacturer reps and cheering their successes. Beyond her core role, McEnroe contributes to marketing, website development, event support, and sustainability initiatives.

Her humility, positivity, and drive to learn make her a leader and a natural fit for the ISSA Emerging Leaders Program.

Madison McEnroe balances professional excellence with personal compassion. She’s inspiring everyone around her to rise with her.

KELLY ORCHARD

Category Manager at Network Distribution

Kelly Orchard is a visionary Category Manager at Network Distribution whose leadership, strategic insight, and people-first mindset have made an impact across the cleaning and distribution industry.

Orchard has quickly elevated her organization and the broader sector through her innovation, leadership, and ability to align diverse stakeholders around shared goals.

Her stewardship of key supplier relationships has strengthened operations and set benchmarks for collaboration and performance, delivering measurable outcomes across operations.

Orchard is the embodiment of what the Emerging Leaders Award represents: Vision, impact, and the power to uplift others. She consistently steps into complex challenges with confidence and clarity, building lasting partnerships and mentoring emerging talent.

Her energy is infectious, her positivity relentless, and her influence far-reaching, inspiring teams to push higher and creating momentum that sustains meaningful change.

Beyond her professional achievements, Orchard is committed to service. She organizes Volunteer Time Off (VTO) initiatives and regularly supports nonprofit organizations, such as Feed My Starving Children, St. Baldrick’s, and various animal rescue foundations. She is engaged in her church community, and volunteers often at her daughters’ school. Married to a law enforcement officer, she brings empathy and resilience to every facet of her life.

Driven and deeply committed to others, she consistently leads with heart, humility, and purpose, investing in people’s growth and well-being, listening first, and making decisions anchored in integrity. Her everyday actions—mentoring teammates, elevating voices, and turning values into measurable impact—build trust and inspire those around her.

Kelly Orchard is a true leader—shaping the future and ensuring that colleagues and clients alike benefit from a higher level of excellence, delivered with integrity, clarity, and measurable results.

JOSEPH PAPAYANATOS

Project Development Manager, CBS Maintenance Ltd., Canada

Joseph Papayanatos is a visionary project development manager at CBS Maintenance Ltd., where he leads projects, human resources, sustainability, ethics, and innovation with strategic insight and unwavering integrity. With a Bachelor of Science degree and a foundation in systems thinking, Papayanatos brings analytical precision to operational challenges while fostering a people-first culture that empowers teams and drives performance.

He has implemented strategic HR programs that prioritize employee development, retention, and well-being—transforming CBS into a workplace of choice in an industry often challenged by workforce instability. His leadership in sustainability has integrated environmentally conscious practices into CBS’s daily operations.

Papayanatos’ influence extends beyond operations. He mentors junior staff, participates in innovation committees, and actively promotes inclusion. His efforts have created internship pipelines and permanent roles for individuals with developmental disabilities, while CBS’s ongoing support of Shield of Athena nonprofit organization reflects his deep commitment to social equity. His focus is to elevate others and shape a more ethical, resilient industry.

Joseph Papayanatos exemplifies the kind of adaptable, value-driven leadership the cleaning and facility solutions industry needs.

MPULE CAROL PHOPHI

Director at Tagline Group (Pty) Ltd., South Africa

Mpule Carol Phophi is a dedicated leader, serving as the Director at Tagline Group (Pty) Ltd. in South Africa.

Her work has transformed the lives of underprivileged communities, particularly in Limpopo, by providing opportunities for South African Social Security Agency (SASSA) government beneficiaries. Phophi’s innovative model has enabled her to secure significant contracts with top developers of malls and shopping complexes across South Africa, positioning her cleaning company as a trusted in-house service provider.

Her strategy goes beyond business; she has trained unskilled community members, empowering them to become certified workers, supervisors, and even machine technicians.

Through structured apprenticeships, industry-recognized credentials, and ongoing mentorship, she creates pathways to stable careers—raising wages, strengthening local employers, and building a resilient talent pipeline that benefits the entire community.

Phophi is also involved in volunteer work, collaborating with chiefs and traditional authorities in rural villages to identify and support the poorest families.

Through a three-year contract and training program, she aims to reduce poverty, with a continuous focus on developing her community, creating sustainable jobs, and measurable, long-term outcomes for local families.

Phophi’s caring nature extends to her team. She created an internal stokvel (a type of savings pool), where 1% of each cleaner’s salary goes towards their children’s school fees, uniforms, and occasionally, groceries for Christmas.

Through these initiatives, she has become a beacon of hope and change for many, opening doors to training, work, and economic mobility.

Mpule Carol Phophi demonstrates how vision and determination can create lasting impact within the industry and community, turning ideas into programs that uplift teams and strengthen employers.

PHILLIP RECCHIA

Brand Manager, Reckitt | Lysol Pro Solutions

Phillip Recchia is a dynamic leader serving as the Brand Manager at Reckitt | Lysol Pro Solutions.

With strategic vision and hands-on execution, Recchia has driven growth in B2B sales, surpassing industry standards in key metrics, including click-through rates, return on ad spend, and media impressions.

His ability to leverage market insights, coupled with a customer-first approach, has made him a rising star in the industry, elevating Lysol’s priorities and setting benchmarks for success. He translates data into clear strategies, aligns sales, marketing, and channel partners, and delivers measurable wins—stronger distribution, faster velocity, and programs distributors want to scale.

Recchia played a pivotal role in leading innovative go-to-market strategies and introducing data-driven sales enablement tools that have accelerated growth across the cleaning and facility solutions industry.

He has also mentored peers, thereby elevating industry standards. His marketing campaigns reflect a commitment to creating labor savings for cleaners through best protocols for routine cleaning.

Recchia is also committed to community service. As a 3rd Degree Knight of Columbus and foster parent, he has devoted years to supporting widows, orphans, and children in need.

As a youth leader for his church’s youth group, he creates opportunities for teens to engage in service. He organizes projects, mentors students in planning and leadership, and connects their efforts to real community needs.

With his career marked by a strong foundation and dedication to making a difference, Phillip Recchia continues to raise the bar for what it means to be a leader in his profession, setting higher standards for integrity, measurable performance, and the people he serves.

JACQUELINE “JACKIE” REDLITZ

Senior Digital and Channel Marketing Manager,

Henkel-Dial Professional

Jackie Redlitz is a transformative leader who  brings professionalism, technical skill, and business acumen to Henkel’s Dial Professional division.

In just one year as Senior Digital and Channel Marketing Manager, she revamped the website to integrate Dial retail equity with a jansan focus, optimized a promotions portal for sales reps and end users, and expertly manages all industry tradeshows, including the ISSA Show.

Expanding into digital marketing, she drives national and customer-specific campaigns that increase and amplify brand awareness and engagement.

Her retail background uniquely positions her to bridge retail and B2B operations, finding efficiencies that help both thrive. Her analytical skills guide strategic marketing fund allocation, while her presentation talents highlight product innovation, such as the Dial retail modernization showcased at the 2024 ISSA Innovation Theater.

As an AI pioneer, Redlitz continuously grows, recently crafting the marketing strategy and digital enhancement efforts that feed a multi-year digital roadmap for the business.

She actively supports the advancement of young leaders through
the Henkel Mentorship “Buddy” Program and champions social initiatives, supporting Dial product donations and sponsoring period poverty projects.

Jackie Redlitz displays a blend of strategic vision, operational excellence, and community commitment, which makes her a vital force advancing both her company and the cleaning industry.

TOMEIKA RICE

Facility Services Supervisor, City of Austin-Austin

Bergstrom International Airport

Tomeika Rice is a Facility Services Supervisor at the City of Austin’s Austin-Bergstrom International Airport (AUS), where she is recognized as a visionary emerging leader in the cleaning and facility services industry. With a blend of strategic thinking, operational precision, and inclusive leadership, Rice has transformed onboarding and cross-training by developing pathways that integrate safety, chemical handling, equipment operation, and customer service for a 24/7 airport environment.

Her mentorship of coordinators and specialists—especially during major events and facility expansion—has elevated team accountability and confidence.

Rice played a pivotal role in implementing TRAX Analytics, revolutionizing quality assurance and service responsiveness across 1.5 million square feet of public space. She also helped revise standard operating procedures and design scalable training modules now embedded in departmental standards, improving consistency, onboarding speed, measurable performance, and compliance audits across all sites.

A champion of workforce development, Rice assisted with coordinating the launch of ESL classes to promote inclusivity and enhance communication among multilingual teams. Working with her team, she helped tie lessons to safety and customer-service vocabulary, and created pathways to certification and advancement.

Her advocacy extends to equity and recognition, exemplified by her efforts to secure fair compensation for long-serving temporary staff. She has the innate ability to unite people around shared goals, which highlights the qualities of a true leader.

Through leadership, systems innovation, and a commitment to learning, Tomeika Rice is redefining excellence in facility services.

MEGAN RUSSO

Director of Sales Operations, BradyPLUS

Megan Russo is the Director of Sales Operations at BradyPLUS, where she brings over 14 years of industry experience and a proven track record of driving growth, innovation, and inclusion. Her career spans a range of roles, including outside sales representative, strategic account executive, and regional sales manager, and culminating in her current position, where she leads with strategic foresight.

Russo’s leadership was instrumental in launching the AbilityOne program, aligning business success with social impact by generating $2.5 million in its first year while supporting employment for individuals with disabilities.

She built cross-functional partnerships, navigated contracting and compliance, and created repeatable processes to scale participation and reporting.

Russo has managed over $100 million in group purchasing business, negotiating favorable terms and driving supplier alignment, and she led a field sales team responsible for $62 million in revenue and $15 million in profit, improving forecasting, pipeline discipline, and account retention to sustain growth.

Beyond her professional achievements, Russo is a passionate advocate for industry advancement and community engagement.

She served seven years with the International Facility Management Association (IFMA), including five as board secretary, and actively contributes to the Building Owners and Managers Association (BOMA) and ISSA’s Hygieia Network.

Megan Russo’s blend of operational excellence, servant leadership, and commitment to equity makes her a standout emerging leader.

Adam Stathakis

Chief Operating Officer (COO), Stathakis Inc.

Adam Stathakis is the COO at Stathakis Inc., where he leads with a rare combination of operational excellence, strategic foresight, and values-driven leadership. Under his guidance, the company has achieved four consecutive ISSA CIMS-GB certifications with Honors and implemented GBAC-compliant systems, setting a high standard for quality, safety, and sustainability across commercial, medical, and industrial service environments.

A Certified Building Service Executive (CBSE), Stathakis’ expertise is grounded in hands-on experience, having risen through the ranks from entry-level operations to executive leadership. He is known for mentoring emerging managers, designing career pathways, and fostering a culture of integrity and accountability. His leadership style blends technical rigor with a deep commitment to service—both to his team and the broader industry.

Stathakis’ influence extends nationally through his role as an ISSA State Advocacy Leader for Michigan and his contributions to the BSCAI Membership Advisory Committee.

He champions legislation that elevates front-line cleaning professionals and promotes industry recognition and sensible regulation, engaging policymakers, building coalitions with employers and associations, and backing proposals with data and real-world outcomes.

Beyond his professional impact, Adam Stathakis is a dedicated civic volunteer, advocating for education, parental rights, and health freedom. His holistic approach to leadership makes him a standout figure shaping the future of the cleaning and facility services industry.

MICHAEL STAVER

COO/Integrator, KleenMark

Michael Staver is the Chief Operating Officer (COO) and integrator at KleenMark, where his visionary leadership and innovative mindset have reshaped the company’s operations, sales, and marketing.

Known for his ability to inspire and motivate, Staver fosters a collaborative culture that drives the team toward shared goals. His strategic thinking and adaptability—often described as “playing chess while everyone else is playing checkers”—enable him to pivot quickly and seize new opportunities with precision.

Staver is a champion of continuous learning, regularly attending ISSA, BSCAI, and other industry events, while encouraging his team to grow professionally.

He’s deeply committed to sustainability, leading KleenMark’s distribution arm with a focus on eco-friendly products and minimizing environmental impact in the field.

His technical expertise, particularly in ATP and A3 testing, has led to collaborations with the Healthcare Surfaces Institute, a division of ISSA, aimed at promoting best practices in hygiene. Staver brings industry experts together to spark innovation and elevate standards across the cleaning sector.

Beyond his professional impact, Staver has a love for dogs, in particular rescuing blue heelers. He is also involved in community service—volunteering at the food pantry, leading a Build-a-Bike program, and supporting foster care initiatives.

Michael Staver leads with heart, vision, and a relentless drive to improve both his industry and his community, turning values into action and measurable, people-first results across organizations that others can replicate and scale.

BRETT TARQUIN

VP of Sales–Chemicals at Hospeco Brands Group

Brett Tarquin, Vice President of Sales at Hospeco Brands Group, is a force in the cleaning and facility care industry.

With a foundation in operations at ChemCor—his family’s business—Tarquin quickly transitioned into sales, leveraging his technical expertise and rapport with customers. His leadership is defined by transparency, optimism, and a growth mindset that inspires and builds trust.

Tarquin played a pivotal role in integrating ChemCor into Hospeco, ensuring strategic expansion and continuity. His deep product knowledge—from floor care to disinfection—makes him a go-to expert, while his collaborative style and ability to simplify complex concepts enhance both customer experience and internal development. He’s a champion of private label innovation, helping businesses strengthen brand identity through safe, high-performance solutions, accelerating development cycles, improving margins, and delivering consistent quality that customers trust.

Beyond business, Tarquin is a servant leader who mentors colleagues, supports career transitions, and fosters internal mobility. His values-driven approach, shaped by the mentoring of his father, an industry pioneer, emphasizes character, community, and ethical leadership. Whether coaching team members or volunteering in his community, Tarquin leads with purpose.

With a 99% customer retention rate and a reputation for operational excellence, Brett Tarquin is not just driving results. He’s shaping the future of the industry through vision, integrity, and impact.

JAYESH VEKARIYA

Co-Founder/Chief Innovation Officer at joni® (Sheer Simple Laboratories), Canada

Jayesh Vekariya is the Co-Founder and Chief Innovation Officer of joni^® (Sheer Simple Laboratories), a Canadian social enterprise redefining menstrual equity through innovation and purpose-driven leadership. Raised in an impoverished township in India, Vekariya’s journey from selling goods to fund his education to leading a values-based company is a testament to his resilience and vision. His triple bottom line approach—people, planet, and profit—guides every facet of joni’s mission.

Vekariya is the architect behind joni’s award-winning free-vend menstrual care dispenser. This groundbreaking solution combines tamper-proof design, inventory tracking software, and automated product delivery to meet regulatory demands.

His work has set a new standard in facility management, helping organizations meet DEI and sustainability goals while improving access to period care.

Beyond product innovation, Vekariya is a community builder. He spearheaded Scale YYJ to connect Vancouver Island’s tech ecosystem and co-created a scholarship fund at the University of Victoria (UVic) supporting women, minorities, and students in need. He also mentors emerging entrepreneurs through UVic’s PitchIt competition.

Under his leadership, joni has distributed over one million products and pledged 2% of revenue to nonprofit partners, expanding access for underserved communities.

Jayesh Vekariya exemplifies how business can be a force for good—driving industry change, empowering communities, and advancing equity with every step, through sustainable practices, fair employment, and measurable, long-term impact for local communities.