Healthcare cleaning teams rarely share the exact same problem. Staffing gaps, training requirements and the daily pressure of protecting vulnerable patients look different from one facility to the next. Contec Professional has built its approach around that reality.

The Spartanburg, South Carolina, manufacturer of disposable microfiber mops and wipes is one of the sponsors of the ISSA Healthcare Hub at ISSA Show North America 2026, taking place Nov. 16–19 at the Mandalay Bay Convention Center in Las Vegas. Activities at the hub will steer attendees to Contec’s booth, where the company plans to put its floor care products directly in their hands.

Jamie Wilson is marketing manager for Contec Professional, a role focused on connecting the company’s products with the people who clean hospitals every day.

“Every day involves learning how to reach our healthcare professionals across the nation with the cleaning solutions that are going to meet their needs in their individual facilities,” Wilson said.

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No single answer for every EVS team

Contec’s field staff work closely with environmental services (EVS) and infection prevention professionals. What they hear most often is that a single product line rarely fits every hospital.

“There isn’t one solution that meets the needs of every individual facility or, frankly, team,” Wilson explained. “There’s a lot of things that they deal with: daily challenges, training requirements, not to mention some of the staffing challenges that often accompany an EVS team being fully staffed.”

The company’s response is what it calls side-by-side support. Its people go into facilities, learn what a specific team is up against and carry that voice-of-customer feedback back to Contec’s product management group, where it shapes new products.

“We’re not going to slap a one-size-fits-all solution to their needs,” Wilson said. “We’re going to listen. We’re going to find out what that challenge is.”

Linda Lybert, who leads ISSA Healthcare and serves as director of the Healthcare Surfaces Institute, a division of ISSA, has worked with Contec over the past year and toured the company’s plant.

“As we toured the plant and saw how they were innovating around issues and challenges in healthcare, the solutions they were coming up with, it was just fascinating,” Lybert said. “Their teams are incredible.”

Why floors deserve a closer look

Floors are easy to overlook in a hospital. Lybert noted she has heard people argue that floors aren’t a big deal because patients aren’t lying on them. She sees it the other way around, pointing to flooring as the highest-touch surface in the building and a place where a lot of cross-contamination happens.

Wilson agreed. “The floor is something that everybody in a hospital touches at some point, whether it is the patient itself or those visitors that come in to visit that patient while they’re receiving care,” Wilson said.

Movement is what makes the floor risky. A person walking from one area to another can carry harmful bacteria on their shoes into the room of an immunocompromised patient, Wilson explained, which could affect how quickly that patient recovers.

Contec’s answer is a line of single-use microfiber mop pads. A crew cleans one area with a pad, discards it and starts the next room with a fresh one, so whatever was picked up in the first space stays out of the second. The company says it introduced the original disposable microfiber mop.

The lineup ranges from that original pad, which Wilson said the team calls “the OG,” to the newer Premira^® Versa^™ Disposable Microfiber Mop Pad. The Versa pad adds scrubbing strips for dirt and debris that need extra effort to lift, and Contec rates each pad to cover up to 400 square feet. The pads pair with the company’s ZeroGravity^® Mopping System, a line of lightweight, ergonomic mopping hardware.

Hands-on time at the booth

Contec designed its booth around trying products rather than reading about them. Cleaning experts will demonstrate the mop pads and the hardware that goes with them, and video demonstrations will walk through best practices for cleaning in acute care settings.

“As soon as they go into the booth, they’re going to be able to see, touch and really demonstrate exactly what we’re talking about and what we’re suggesting in terms of proper floor care in the acute care space,” Wilson said.

Visitors who bring a specific problem with them are welcome to talk it through. Wilson added that the team’s goal is to network with attendees and work out solutions for their particular cleaning challenges.

Trainers who know the work

Products are only part of what Contec brings to a facility. The company sends in-person staff to train EVS teams on using its products well, which Wilson said leads to better efficiency and a better clean.

Many of those trainers came from acute care EVS departments themselves. “They’ve been there. They know,” Wilson noted.

Wilson has gone into the field with the team and watched how much time they spend explaining the reasoning behind each recommendation.

“This is all about patient care,” Wilson said. “We want to keep patients safe so they can get better quicker and so that they don’t have to perhaps be exposed to contamination outside of their room.”

Lybert has seen the same commitment from the ISSA side. “Contec really cares about their customer,” Lybert said. “They’re not just there selling a product or a solution that says it’ll work. They really are hands-on. They go on-site. They truly work side by side.”

She added that the support goes well beyond the sales staff. “It’s the depth of their team that’s behind the scenes that can be brought in to support any hospital situation that they may run into,” Lybert said.

Where to find the hub

The ISSA Healthcare Hub is located at the ISSA booth, #2433. The hub’s schedule pairs 15-minute topic discussions with 15-minute networking slots for each sponsor, and a scavenger hunt sends attendees out to visit sponsor booths, including Contec’s.

The hunt asks for more than a passport stamp. “You don’t get to just say, ‘Here, stamp my card,’” Lybert said. “You get actively involved in the booth.”

Prizes will be given away throughout the show. For EVS directors and infection preventionists considering their next floor care change, the walk from the hub to Contec’s booth (#3553) is short, and the people waiting there have mopped the same kind of hallways they manage.