In today’s rapidly evolving business landscape, sustainability in facility management is more than a trend—it’s a strategic imperative, especially within the cleaning industry. As highlighted at issa.com/value, the cleaning industry plays a vital role in promoting health, safety, and sustainability, ultimately driving measurable value across organizations. This aligns with the United Nations Brundtland Commission’s definition of sustainability: “meeting the needs of the present without compromising the ability of future generations to meet their own needs.” Guided by the United Nations Sustainable Development Goals, this principle is shaping the future of clean and creating meaningful impact for businesses worldwide. 

The growing importance of sustainable cleaning services 

The global cleaning services market is experiencing unprecedented growth, with sustainability at its core. According to Grand View Research Inc. (2023): 

• The market size reached $392.05 billion in 2023. 

• It’s projected to grow at a compound annual growth rate (CAGR) of 6.6% from 2023 to 2030. 

• The revenue forecast for 2030 is an impressive $616.98 billion. 

This substantial growth underscores the critical role that cleaning services play in modern facility management. Importantly, this growth is increasingly driven by a focus on sustainability. A 2023 In-House/Facility Management Survey reveals that approximately 70% of respondents actively engage in sustainability initiatives, including recycling, adopting green-certified products, and pursuing environmental certifications. Learn more about ISSA’s Global Sustainability Initiative. 

Beyond green cleaning: A comprehensive approach to sustainability 

While green cleaning focuses on environmentally friendly products and methods, sustainability in facility management encompasses a broader spectrum: 

1. Environmental impact reduction 

1. Social responsibility 

1. Economic viability 

1. Employee well-being 

1. Resource conservation 

1. Waste reduction 

1. Energy efficiency 

This comprehensive approach is becoming increasingly important as businesses face growing scrutiny over greenwashing and are held accountable for their environmental claims. 

The business case for sustainability in facility management 

Cost savings and profitability: 

Contrary to common misconceptions, sustainable practices often lead to long-term cost savings and increased profitability. McKinsey reports potential operating profit increases of up to 60% for companies embracing sustainability. 

Enhanced brand image and customer satisfaction: 

Sustainability efforts can improve a company’s image and customer satisfaction. Notably, 73% of millennials and Gen Z consumers prefer sustainable products and services. 

Improved employee satisfaction and retention: 

Studies show that 49% of Gen Z and 44% of millennials make career choices based on personal ethics, with 51% of U.S. business students willing to take lower pay to work for environmentally responsible companies. A Deloitte study indicates that an inclusive company culture fostered by sustainability efforts correlates with a 27% higher profitability and a 22% greater productivity rate. 

Implementing Sustainability in Facility Management 

To successfully integrate sustainability into facility management practices, consider the following strategies: 

1. Conduct a sustainability audit: Assess current practices to identify areas for improvement. 

1. Set SMART sustainability goals: Develop specific, measurable, achievable, relevant, and time-bound goals. 

1. Invest in eco-friendly equipment and products: Choose energy-efficient and environmentally friendly options. Explore ISSA’s resources on green cleaning and sustainable practices. 

1. Train staff on sustainable practices: Educate your team on the importance of sustainability. Learn more about the concept and practices of sustainability. 

1. Implement a green cleaning program: Develop a comprehensive program incorporating sustainable practices.  

1. Establish waste reduction and recycling initiatives: Minimize waste and maximize recycling efforts. 

1. Monitor and report on sustainability metrics: Regularly track and report on key sustainability indicators. 

The role of technology in sustainable facility management 

Emerging technologies are playing a crucial role in advancing sustainability efforts: 

• Internet-of-things sensors for monitoring cleaning product usage and detecting water leaks. 

• AI-powered systems for optimizing cleaning schedules and resource allocation. 

• Smart sensors integrated into HVAC systems for optimal air filtration. 

• Robotics and automation for more efficient and precise cleaning processes. 

The COVID-19 pandemic accelerated the adoption of these technologies, driving innovation and reshaping traditional cleaning practices. 

The future of sustainability in facility management 

As global priorities shift toward health, sustainability, and technological advancement, the cleaning industry is adapting to new norms. There are abundant opportunities for cleaning professionals to elevate standards, innovate services, and position themselves as leaders in fostering healthier environments. 

Sustainability in facility management is no longer optional—it’s a necessity for businesses looking to thrive in the modern cleaning industry. By embracing comprehensive sustainable practices, cleaning companies and facility managers can reduce costs, improve occupant health and productivity, attract top talent, and contribute to a more sustainable future. 

Accessing valuable resources 

To learn more about implementing sustainability in facility management and unlocking the value of clean, explore ISSA’s comprehensive Value of Clean report at https://www.issa.com/value.  

This invaluable resource provides: 

• Tips for sustainability implementation. 

• Details on global trends. 

• Strategies for driving efficiencies. 

• Insights on sustainability drivers and reporting. 

By leveraging these resources, you can position your organization at the forefront of sustainable facility management, driving value through clean and contributing to a more sustainable future.