4M Building Solutions has named Lorena Quintero “Team Member of the Year” for her outstanding mentorship, dependability, initiative, and dedication to her team and community. The commercial cleaning services company awarded Quintero with the company’s highest honor, singling her out from 4M’s more than 7,000 Team Members.
“In the commercial cleaning industry, cleaning staff are critically important to delivering exceptional customer service. That’s why at 4M, we take the time to regularly recognize our front-line Team Members for their hard work and dedication. Without their dedication, we couldn’t be successful for our clients,” said Tim Murch, Chairman and CEO of 4M. “Lorena is a great example of someone who carries out our mission to provide world-class, innovative building solutions with energy, enthusiasm and excitement.”
Quintero has been a Team Member at 4M since 2019, when 4M took over the contract for the facility she had been working at since 2013. She continues to operate from the company’s Central Illinois offices, at that same facility, serving a manufacturing client. Two of her daughters also work at 4M.
“Lorena is always willing to help out and take on more work when needed. She steps up when the team is short-handed, helps train new employees, and makes sure the job gets done right. She looks for ways to make things better and doesn’t wait to be asked—she just does what needs to be done,” said Tim Fortner, the district manager who nominated Quintero.
Fortner said Quintero is an encouraging voice to her fellow Team Members, and she is never afraid to pick up more work when needed or take initiative. She is committed to following safety protocol and delivering excellent customer service.
“Lorena’s positive attitude makes a big difference, and she sets a great example for the rest of the team,” he said.
Quintero’s exemplary work goes beyond her efforts at 4M. She volunteers at local events and supports neighborhood activities. She helps out at church, assists with school functions and always looks for ways to lend a hand to those in need. Her commitment to her team and her community brings positivity to the lives of those around her.
About 4M Cleaning Solutions
4M Building Solutions is a full-service cleaning, janitorial, housekeeping, and disinfection services company headquartered in St. Louis, Mo. Founded in 1978, it has become one of the nation’s largest janitorial service companies, operating in 27 states east of Kansas. More than 7,000 Team Members provide daily, environmentally friendly cleaning to 222 million square feet of space in business segments including industrial/manufacturing, logistics/distribution, education, corporate owner-occupied, medical healthcare, senior living, and multi-tenant buildings. For more information, visit www.4-m.com.
