ISSA, The Association for Cleaning and Facility Solutions, today announced the launch of ISSA Academy, a reimagined online learning experience designed to provide cleaning and facility solutions professionals with a clearer path to career advancement while helping organizations build stronger, more skilled workforces. 

Built around the idea that professional development should be a journey, not simply a catalog of courses, ISSA Academy brings together industry education, training, and certification in an intuitive learning environment. At the center of the Academy are Career Pathways, structured learning journeys designed to guide professionals from foundational knowledge and frontline skills through advanced expertise and enterprise leadership. 

“With ISSA Academy, we are creating a clearer roadmap for professional growth while giving organizations flexible tools to develop their people,” said ISSA Executive Director Kim Althoff. “Whether someone is beginning a career in the industry, building specialized expertise, or preparing for a leadership role, we want them to be able to see what comes next and have the education to help them get there.” 

ISSA Academy’s Career Pathways provide a five-level framework that helps professionals progress from frontline fundamentals to technical expertise, supervision, management, and enterprise leadership. Along the way, the pathways incorporate many of ISSA’s recognized education and certification programs, giving learners a clear understanding of how individual courses and credentials can contribute to long-term career growth. 

For example, frontline professionals can build foundational skills through CMI’s Certified Custodial Technician (CCT) Basic program and GBAC-Trained Technician education before progressing to advanced CMI training. As professionals move into supervisory roles, pathways incorporate programs such as the CMI Custodial Supervisor Certification, with increasingly advanced education supporting continued progression into management and leadership. 

By connecting these established programs within a structured framework, ISSA Academy helps professionals understand where they are in their careers, what skills they need to develop, and what learning opportunities can help them take the next step. 

ISSA Academy is designed to serve professionals throughout the cleaning and facility solutions industries, including frontline cleaning professionals, building service contractors, facility managers, manufacturers, distributors, residential cleaning professionals, and emerging industry leaders. 

The platform organizes learning around industry sectors and career development needs, making it easier for users to identify education relevant to their role and professional goals. Current sector-specific areas include building service contractors, healthcare, residential cleaning, K-12 and higher education, manufacturers, distributors, emerging leaders, and advocacy and government affairs, with additional areas planned. 

Beyond individual professional development, ISSA Academy provides organizations with flexible options to support employee onboarding, ongoing training, career development, and workforce advancement. 

Organizations can use ISSA Academy to create more consistent learning experiences across their teams, identify training aligned with employee roles and career goals, and provide employees with opportunities to continue building their skills throughout their careers. 

Solutions range from individual courses and career-focused learning bundles to team training subscriptions and enterprise learning options, allowing organizations to develop an approach that fits the size and needs of their workforce. 

The launch of ISSA Academy reflects ISSA’s continued commitment to advancing the cleaning and facility solutions industry by strengthening the knowledge, skills, and professional development opportunities available to the people who power it. 

To explore ISSA Academy and available learning opportunities, visit academy.issa.com. 

About ISSA 

ISSA is The Association for the Cleaning and Facility Solutions, representing more than 11,000 member organizations and professionals worldwide—including manufacturers, manufacturer representatives, wholesalers, distributors building service contractors, in-house service providers, residential cleaners, and associate service members. The association is committed to elevating the built environment by providing its members with the business tools they need to promote cleaning as an investment in human health, the environment, and an improved bottom line. Headquartered in Rosemont, Ill., USA, the association has regional offices in Milan, Italy; Toronto, Canada; Sydney, Australia; Seoul, South Korea; and Shanghai, China. For more information about ISSA, visit issa.com or call 800-225-4772 (North America) or 847-982-0800. Follow us on LinkedIn, Facebook, Instagram, and YouTube. 

Media Contact

ISSA Senior Director of Marketing and Communications Jill Nuppenau at [email protected].