Detroit Metropolitan Airport Prioritizes Traveler Safety with GBAC STAR AccreditationNovember 3, 2022
The Global Biorisk Advisory Council™ (GBAC), a Division of ISSA, today announced that the Detroit Metropolitan Wayne County Airport (DTW), operated by the Wayne County Airport Authority (WCAA), has completed the GBAC STAR™ Facility Accreditation process. The accreditation demonstrates the airport’s continued commitment to health and safety.
DTW is one of the world’s leading air transportation hubs. With more than 800 flights per day to and from three continents that serve more than 36 million passengers annually, GBAC STAR Facility Accreditation helped DTW to improve its cleaning and disinfecting processes while empowering staff to work more efficiently. DTW teams implemented plans to ensure high touchpoint cleaning aligned with the heavy traffic during peak departure and arrival times.
“Our top priority has always been health and safety,” said WCAA Process and Compliance Coordinator of Terminal Operations Angela Dominczyk. “With GBAC STAR Accreditation, we are able to reassure employees and passengers that DTW is doing everything possible to protect their health and well-being.”
“Investing in the health and safety of passengers and employees is a top priority for DTW,” said GBAC Executive Director Patricia Olinger. “To clean and maintain a busy airport is challenging, but with their commitment to GBAC STAR, noticeable changes resulted through updated and improved cleaning plans.”
Learn more and apply for GBAC STAR Accreditation at gbac.org/star.
Find accredited destinations and those pursuing accreditation via the GBAC STAR Facility Directory at gbac.org/directory.
For more on how Wayne County Airport Authority adopted GBAC STAR Facility Accreditation, watch this recent GBAC STAR The Experience interview.
Detroit Metropolitan Wayne County Airport (DTW) serviced more than 23 million passengers in 2021, amid the global COVID-19 pandemic. In 2019, DTW welcomed more than 36 million passengers. As one of the world’s leading air transportation hubs, DTW offers service from 13 scheduled passenger airlines. Michigan’s largest airport offers approximately 800 flights per day to and from more than 125 nonstop destinations on three continents. With two award-winning passenger terminals, six jet runways, and an onsite AAA Four-Diamond Westin Hotel, DTW is among the world’s most efficient, customer friendly and operationally capable airports in North America. Detroit Metropolitan Wayne County Airport earned Airports Council International’s 2020 Airport Service Quality Award for Best Airport by Size and Region (25 to 40 million passengers per year in North America). DTW also received the highest score among mega airports in the J.D. Power 2019 North America Airport Satisfaction Study of customers’ satisfaction with the airport they traveled through and scored the highest in the security check and terminal facilities factors. Visit jdpower.com/awards for details. DTW is operated by the Wayne County Airport Authority, which also operates nearby Willow Run Airport – an important corporate, cargo and general aviation facility. The Airport Authority is entirely self-sustaining and does not receive tax dollars to support airport operations. Visit www.metroairport.com for more information.