About ISSA

With more than 10,500 global members—including distributors, manufacturers, wholesalers, building service contractors, in-house service providers, residential cleaners, and associated service members—ISSA is the world’s leading trade association for the cleaning industry.

The ISSA Oceania & Asia-Pacific Family

Welcome to ISSA’s portal for the Oceania & Asia Pacific Community! We are committed to changing the way the world views cleaning by providing our members with the business tools they need to promote cleaning as an investment in human health, the environment and an improved bottom line. In addition to the benefits offered by ISSA globally, Oceania & Asia Pacific Members have access to members benefits specific to the local marketplace, including a team based in Sydney, Australia to support regional companies and drive local interests.

Our goal is to deliver ISSA’s leading education and certification programs, drive connections and business growth through our local ISSA Cleaning and Hygiene Expo and provide leading content and industry news with our local leading publication INCLEAN.

ISSA Oceania Advisory Council

This ISSA Oceania Advisory Council contains member representatives from across various industry verticals. They form the cornerstone of our activities for the industry and support ISSA in providing various services to our members and the market.

Meet The Team

Lauren Micallef
Lauren MicallefOceania Manager
Alicia Morgan
Alicia MorganAdministration & Accounts Coordinator
Nicole Bousfield
Nicole BousfieldAdministration & Office Support

Our commitment to the global cleaning community

ISSA is determined to remain the leading worldwide association for the cleaning industry by representing all the professions it encompasses and by allying with other trade organizations that share its members’ common goals. In doing so, the association plans to leverage the strength of its global cleaning community to change the way the world views cleaning – increasing the appreciation for cleaning as an investment in human health, the environment, and an improved bottom line.

ISSA Brand Promise

Changing the way the world views cleaning.

ISSA Mission

  • Facilitate ongoing education and training, certification, networking, events, and commercial opportunities for members.
  • Deliver high quality, industry-specific news and multi-media content.
  • Provide members with the business tools needed to promote cleaning as an investment in human health, the environment, and an improved bottom line.
  • Develop cleaning standards regarding professional business practices.
  • Help organizations demonstrate their commitment to protecting the health and well-being of their customers and employees in a safe, responsible, and sustainable way.
  • Provide the opportunity for members and the industry to collaborate on ways to advance clean and drive innovation.

ISSA Values

  • A staff that welcomes and encourages contact with the members.
  • A staff that identifies, understands, and strives to meet or exceed the needs and expectations of the members in everything it does.
  • A commitment to continually update the association’s products and services to reflect both the most current needs of our membership and the trends affecting the cleaning and maintenance industry.
  • To welcome and provide a fair opportunity to all cleaning-industry businesses without regard to size of firm, length of time in business, or methodology of going to market.
  • To represent businesses that act professionally and utilize acceptable ethical standards as defined within the ISSA Code of Ethics.
  • Leadership on the Board of Directors and staff that consistently acts professionally and ethically toward the community and the membership in its principles and with the financial resources entrusted to the association.

Diversity, Equity, and Inclusion

Anyone, from any background, should feel encouraged to participate and contribute to the cleaning industry. ISSA is committed to creating an environment that welcomes new ideas and perspectives, and where hostility or other antisocial behaviors are not tolerated.