ISSA Residential

Certifications

Explore Our Learning & Certification Programs

Certifications are powerful tools to showcase the skill, expertise, and knowledge of your team. For residential cleaning professionals, we offer two certification opportunities to help elevate the capabilities and credibility of your cleaning team.

Residential cleaning certifications demonstrate your team’s expertise, enhance credibility with clients, and ensure high standards of quality, safety, and professionalism.

Professional House Cleaning (PHC) Certification

“The PHC really sets the tone for our company and what our expectations of our employees are going to be. This is a career, so we invest in their training.”

Leslie Shepardson Fields, Leslie’s Cleaning Service
The Professional House Cleaning (PHC) Certification is the premier training program for elevating your residential cleaning team’s expertise and professionalism. This comprehensive course teaches the why behind the work—covering the science of cleaning chemistry, surface compatibility, safety protocols, workflow efficiency, and industry best practices. Your technicians gain the confidence and technical know-how to clean more effectively, solve problems on the job, and deliver a consistently exceptional client experience. With PHC, you’re not just training cleaners—you’re building skilled, empowered professionals who take pride in their craft.
Pricing
  • PHC Course: $150 per course
  • Member Price: $75 per course
You can also certify an unlimited number of technicians with our unlimited usage packages, which provide unrestricted PHC enrollments for 3 or 6 months from your purchase date.
Unlimited PHC Packages:
  • 3 months: $500 (member) | $1,000 (nonmember)
  • 6 months: $750 (member) | $1,500 (nonmember)
Members always save 50% on PHC purchases. And right now, when you join ISSA Residential, you’ll receive a complimentary 90-Day Unlimited PHC Package.

IICRC House Cleaning Technician (HCT) Certification

The IICRC House Cleaning Technician (HCT) training and certification program is a comprehensive overview of best practices in cleaning. This course is designed specifically for the HCT who wants to meet the expectations of this more educated marketplace of homeowners. Those who complete this course and pass the certification examination will be certified professionals who understand the value and methodology of proper cleaning. The HCT is a two-day virtual class, led by Bruce Vance.

Getting your HCT certification can set your business apart from the competition. Hear why other HCT attendees value their HCT certification.

“I highly recommend this HCT course for your management staff and your house cleaners. It’s a great investment in your company and it makes your technicians feel like they are true professionals… because after this course, they are. I just can’t say enough about how beneficial this course has been to myself, my techs and our clients!” Marlo McKelvey Kanipe, Deserved Comfort House Cleaning

“This is not an easy class because ours is not an easy job! This class will prepare you to care for a wide variety of surfaces, fixtures, furnishings, and high-end collectibles. It will teach you professionalism, safety, and compliance with regulatory standards.” Amber Starling, Good Witch Cleaning Services, LLC

Recertify Your HCT Certification

Congratulations on receiving your House Cleaning Technician (HCT) Certification. To keep your certification up-to-date, you will be required to take continuing education. For complete details, on recertification, contact Diana Aviles at the IICRC at [email protected].

The House Cleaning Technician (HCT) training and certification program is a comprehensive overview of best practices in cleaning. This manual is the basis for the class and covers the material covered in the class and is available purchase separately for $149.