Articles


2020 (half star rating of 5)

Categories: Innovations, Trends & Technology, ISSA

By Jeff Cross | February 1, 2021 << Back to Articles 2020 (half star rating of 5)

It’s official. 2020 is a lost year, and we may have faced our darkest days. But we learned some things.

We learned to never take anything for granted. The small things that we might have taken for granted pre-pandemic, are what we long for now.

We learned that life could be upended in an instant, but those who are strong and resilient will find a way to cope and move forward.

We learned from various surveys that most people expect the chaos of the virus to stick around a while, even when the majority of us have received the vaccine. There is no switch that can be flipped to bring us out of disruption.

And, very important to the global cleaning industry, we learned that skeptical organizations and people could embrace something they previously did not value or might have ignored: The value of clean. We all know that cleaning, sanitizing, and disinfecting are vital to the health and well-being of humanity. Now the world knows it, too. Science has brought cleaning and disinfecting to the forefront of life, with ISSA leading the charge to change the way the world views cleaning.

On a personal level, I learned that I really dislike the word “surge” and the term “new normal”—although they are now part of life.

Moving on

Let’s agree on something. Let’s put 2020 behind us and look to better things. In this issue of ISSA Today, we want to help by presenting you with a slate of feature articles and editorial content that will better prepare you for the future.

One highlight of this issue is the State of the Industry report, featuring insight, guidance, and advice from five professionals on the ISSA board of directors. Whether you work in a facility or run any type of business, their insight is valuable, and you will quickly see you aren’t alone during the pandemic. Other people’s strategies can be your strategies.

On the technical side, you will enjoy the article Floor Care and the Art of Good Communication  It concentrates on an experience that you can probably relate to and how you can improve your floor care program.

We also have a unique story about how the Hyatt Hotel chain has embraced GBAC STAR Facility Accreditation at all Hyatt hotels. What a monumental and successful undertaking this has been, and other organizations have done the same.

You will also find updates from ISSA departments and divisions, industry news, events, trending topics, and much more.

Enjoy the January/February issue of ISSA Today, and be sure to reach out to me anytime with thoughts, comments, and editorial requests.

 


About the Author.

Jeff Cross is the ISSA Media Director. He can be reached at [email protected].