Articles | Distribution

The State of the Industry (Revisited) New!
Jeff Cross | July 27, 2020

An update on the status of the global cleaning industry during COVID-19.

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Prepare Now for the Bounce Back New!
Michael Wilson | June 15, 2020

How distributors can be ready for growth post-COVID-19.

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Competing in the E-Commerce World New!
Dick Friedman | March 23, 2020

How distributors can become more profitable.

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An Ever-Evolving ‘New Normal’
Mike Sawchuk | June 25, 2020

For most distributors in North America, 2020 was looking to be a good year. There was talk of a possible recession, more

Reopening in the ‘New Normal’
Dick Friedman | May 28, 2020

During this pandemic lockdown, most jansan distributors are operating with fewer part-time and remote working personnel and are rushing to fill more

STRAIGHT TALK -The Customer Journey
Jeff Cross | April 6, 2020

The majority of ISSA member companies are involved, in some way, in sales. Building service contractors sell their cleaning services. Wholesalers more

An Industry Unites – Part 3
Jeff Cross | March 25, 2020

Editor’s Note: This article is the third of a five-part series (see previous articles on BSCs and manufacturing) investigating what the more

Supplier Audits
Michael Wilson | March 25, 2020

As distributors move up the ladder, providing supplies for more and larger organizations, they can expect to undergo what is commonly more

The Evolving Distribution Industry
Michael Wilson | February 2, 2020

The distribution industry is changing—actually being reshaped—before our very eyes. For instance, did you know that Uber and Lyft are now more

Advocacy in Action
John Nothdurft | January 29, 2020

In 2018, the ISSA board of directors decided to invest in an expansion of ISSA’s advocacy efforts to help create a more

New Year, New You: How Mentoring Can Benefit Your Career
Dr. Felicia L. Townsend | January 20, 2020

Are you ready to boost your career this year? Considering January is National Mentoring Month, it’s a great opportunity to utilize more