Artificial intelligence (AI) is not magic. From my perspective and in the context of distributors, AI is a combination of software and data to solve and prevent problems. The software is usually a distributor’s ERP (Enterprise Resources Planning) system, modified to include AI logic and formulas, potentially interacting with CRM (customer relationship management) and e-commerce ...
The sales profession is at a turning point that can’t be ignored and is changing faster than ever before. Every year, the changes are significant and noteworthy. Why? The reasons are technological, generational, and even cultural. Essentially, four significant trends will drive sales into the future, and I plan to be at the forefront of ...
These days, many people have an opinion about sustainability that they are prepared to share—sometimes loudly and passionately. As business professionals, our goal is to serve our prospective and current customers, ultimately generating the best profitability for those who employ us. Thus, it is critical to become knowledgeable on important issues such as sustainability and ...
ISSA, your worldwide cleaning industry association, is about to enter its 101st year. One of the treasures that is part of ISSA’s legacy is past leadership, specifically those industry professionals who have volunteered their time to serve as presidents of the association. Those who served as presidents usually spent years on the board of directors ...
It’s a universally accepted truth. No one knows precisely what the future will bring. The future is a mystery that is constantly unfolding and, when it arrives, often catches us by surprise. However, by analyzing our past and present and taking the temperature of innovation, technology, and trends, we can—more often than not—accurately foresee what’s ...
Welcome to the centennial issue of ISSA Today magazine. While this is the last issue for 2023, it is also the beginning of a new era. The next issue in 2024 will be the first of many for the next 100 years of ISSA. As ISSA celebrates its 100th year, you have undoubtedly enjoyed the ...
As I sit down and write my last President’s Message for ISSA Today, which begins to mark the end of my tenure as the president of this association, I can’t help but reflect on what this year has meant to me. The privilege to serve during our association’s significant 100th anniversary is an honor I ...
Mpox (formerly known as monkeypox) is a rare disease caused by infection with the monkeypox virus.
The increase in HAIs (healthcare-associated infections) during 2021-22 has raised concerns about patient safety in the most recent Leapfrog Hospital Safety Grade report. During this timeframe, there was an all-hands-on-deck focus on Covid 19 – caring for patients, assuring healthcare workers’ safety, and controlling the spread of the SARS-CoV-2 virus. Until then, efforts to identify HAI causes ...
The microbial battlefront is a complex array of variables in today’s global public health, community, healthcare, and long-term environmental settings. While the ongoing antimicrobial resistance (AMR) issue is at the top of the list of concerns, there is another often hidden war going on at the surface. On that surface sits one of the most ...
ISSA is the world’s leading trade association for the cleaning industry with more than 11,000 members, including distributors, manufacturers, manufacturer representatives, wholesalers, building service contractors, in-house service providers, residential cleaners, and associated service members.
Celebrating a century in 2023 marked an incredible milestone for us. Thank you to everyone who made it an unforgettable journey. Explore the amazing moments and memories from our centennial celebration.
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