John, the owner of a cleaning company, has always planned to pass the business along to his son, but as he nears retirement, he realizes he has never researched how to go about turning over the reins of his thriving and successful company. Fortunately for John, there are many options that he can choose from ...

One of the most misunderstood and confusing terms in modern management centers on the use and misuse of the phrase “performance management.” When asked to define this term, owners and high-level managers alike often simply refer to the “dreaded” performance review or appraisal system that may or may not exist in their organizations. In Patrick ...