Our research has found that people who are responsible for cleaning buildings extensively use Google to make “informed” or “smarter” decisions. We also found that people are increasingly using artificial intelligence (AI) chatbots to “make or assist in decisions” about the procurement and use of cleaning products. We have an ongoing research question: Will people ...

The cleaning industry is entering a new era, one that can best be described as the rise of physical AI. If artificial intelligence (AI) has traditionally been understood as software that analyzes information, predicts outcomes, or generates recommendations, physical AI goes a step further. It brings intelligence into the real world through machines that can ...

When cleaning companies think about artificial intelligence (AI), they often picture faster answers, auto-filled forms, and proposals that almost write themselves. But for proposal expert Chris Arlen, president of revenue-IQ, AI is not a magic proposal machine. It is a powerful tool—but only in the hands of people who still do the hard work of thinking, ...

Here’s something nobody saw coming: The generation most skeptical of artificial intelligence (AI) isn’t the one who doesn’t understand it. It’s the one who understands it best. Every new technology faces resistance. The internet? A fad. Smartphones? Unnecessary. Social media? A waste of time. But tech skepticism has always followed the same pattern—older workers resisted, ...

The Inevitable Advantage AI is no longer a future consideration—it’s already shaping how businesses operate, compete, and grow. This article explores why early adopters are gaining an edge and how practical AI tools are becoming part of everyday business advantage, not just innovation conversations. AI Skepticism Not everyone is convinced—and that hesitation is understandable. From ...

Market Study by Precision After a rocky start to the year, the cleaning and hygiene industry showed modest signs of stabilization in the second quarter (Q2) of 2025. According to Precision’s Q2 Cleaning & Hygiene Report, the overall portfolio was down 4% compared to Q2 2024, but more importantly, up 3% compared to Q1 2025. ...

What Is Indoor Air Quality?  Indoor air quality (IAQ) refers to the cleanliness and health of the air inside buildings. From schools and offices to healthcare facilities and commercial spaces, the quality of indoor air plays a crucial role in the health, comfort, and productivity of the people who live and work in these environments.  ...

In today’s health-conscious world, cleaning validation training is more than a best practice—it’s a necessity. From hospitals and schools to commercial offices and manufacturing plants, every type of facility faces rising expectations for cleanliness, safety, and transparency. Yet, simply cleaning a space is not enough; organizations must prove that their cleaning efforts are effective. That’s ...

Technology is rapidly changing the way cleaning companies operate. Artificial intelligence (AI) is transforming business. For those responsible for sales and marketing, keeping up with that change means more than staying informed. It means rethinking how you plan, communicate, and grow. Business coach Dean Mercado with Online Marketing Muscle® is one of the voices encouraging ...