In service industries like commercial cleaning, building strong customer relationships means more than just fulfilling contract terms. It’s about building genuine connections, earning trust, and delivering real value to clients. This idea is core to ongoing episodes of Straight Talk! with Larry Levine, author of Selling from the Heart. Levine urged professionals to rethink what ...
Email prospecting. It’s been the go-to outreach method for decades—and for many salespeople, it’s still their comfort zone. But here’s the reality: It doesn’t work like it used to. Open rates are shrinking, spam filters are tightening, and inbox fatigue is real. As Troy Harrison, a veteran sales trainer known as “The Sales Navigator,” puts ...
Leadership isn’t just about strategy, numbers, or vision. It’s also about how you communicate. The words you choose as a leader can either drive work forward or quietly slow it down. Language shapes how people think, how teams act, and how cultures develop. That’s why some words and phrases need a closer look, especially those ...
ISSA, the Association for Cleaning and Facility Solutions, and Tork, the global leader in professional hygiene, are proud to announce the winners of the second annual Spotless Spaces Competition, This exclusive ISSA-member benefit showcases the teams that go above and beyond to create safe, healthy, and accessible environments. From sparkling floors to fresh, inviting spaces, ...
Learning to lead is a lot like learning to swim. You can stand at the pool's edge, listen to an instructor explain the strokes, understand the mechanics in your head, and then jump in and flounder anyway. The knowledge is one thing. The daily practice is another. This same issue is often seen in business ...
In honor of International Cleaning Week, ABCO Cleaning Products, a leading provider of sustainable cleaning tools, is celebrating the essential role cleaning plays in creating safe, healthy and productive environments for facilities. “Cleaning professionals are essential to the safety and well-being of every facility,” said Carlos Albir Jr., Vice President of Operations at ABCO Cleaning Products. “International Cleaning Week is an opportunity to ...
Effective April 1, 2026, or as existing contracts allow, BASF will implement a price increase of up to 30% on selected Home Care, Industrial & Institutional Cleaning (I&I), and Industrial Formulators products in North and South America. Given current market dynamics and the high volatility of cost increases, the validity of the price list will ...
Ecolab announced today that it has entered into a definitive agreement to acquire CoolIT Systems, a high-growth, high-margin leader in liquid cooling technology for next-gen AI data centers. CoolIT is expected to generate approximately $550 million in sales over the next 12 months. With CoolIT’s rapid sales growth, the acquisition is expected to significantly strengthen ...
Ecolab Inc., a global leader in water, hygiene and infection prevention solutions and services that protect people and the resources vital to life, today announced it has been named one of the 2026 World’s Most Ethical Companies® by Ethisphere, a global leader in defining and advancing the standards of ethical business practices. This marks Ecolab’s 20th ...
Janitorial Manager (JM), a leading cloud-based janitorial software platform, today launched JM Rewards, a new feature that allows building service contractors (BSCs) and in-house service providers (IHPs) to create, manage and fund employee incentive programs directly within the JM platform. JM Rewards links recognition and rewards to app engagement and attendance, helping companies motivate employees, ...
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ISSA is the world’s leading trade association for the cleaning industry with more than 11,000 members, including distributors, manufacturers, manufacturer representatives, wholesalers, building service contractors, in-house service providers, residential cleaners, and associated service members.
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