Roxana Aviles was 20 years old, a young mother and a manager at McDonald’s when Holly Moore offered her a job cleaning houses. Maids and Moore was barely more than an idea at the time. “I saw total potential in her,” Moore recalled. “It was just me and her. And we were struggling, wearing all ...
Some homeowners in Palm Beach Gardens, Florida, would rather wait than switch. When a scheduling change sent a different team into one client’s home, he closed his review with a simple declaration: “I’m still not giving up Laura!” That Laura is Laura Alvarez, a cleaning technician at Neat & Repeat Cleaning and the 2026 winner ...
Building a successful cleaning company is one accomplishment. Keeping it growing year after year is another. Helping other people build their own futures along the way is what the ISSA VEO Visionario Award was created to recognize. Nancy Galván, founder and CEO of Unica Enterprises in Dallas, and Veronica Vidal, founder and CEO of Custom ...
Continuous learning helps facilities and cleaning professionals make better decisions about smart building technology. As sensors, robotics and artificial intelligence change how services are delivered, teams need enough digital understanding to assess suppliers, use operational data and judge whether an investment improves performance. Why smart building skills need updating There was a time when expertise ...
Eric Marceleño went to work for his wife’s janitorial company in February 2016. He didn’t wait until morning to start working. “The night that I was hired, we got immediately to work, stayed up to about two or three in the morning, contacting contracting officers by email, text and just trying to market the company, ...
Two years after ISSA named its inaugural class of Emerging Leaders, honorees are returning to the ISSA Show North America (register here) show floor to discuss what that recognition set in motion. Ashley Butler, vice president and general manager of GP PRO, a division of Georgia-Pacific, and Konstantin Ekelman, sales director at Imperial Brady, share ...
In 1985, fresh out of Santa Clara University, Ernesto Moreno told his father he would be a janitor. Armando Moreno had spent 35 years as an educator and school administrator, and he believed deeply in higher education. His answer is now part of family lore: “If you are going to be a janitor, be a ...
Victor Lizano has spent more than 30 years in financial services, much of that time working alongside small and medium-sized businesses as a banker, mentor and advisor. Today he applies that experience to the cleaning industry as co-owner and general manager of Amazing 360 Commercial Services, LLC, the Indianapolis-area company he runs with his wife. ...
Nancy Galván started Unica Enterprises in 2007 with a business plan, a pile of debt and no clients. Nearly two decades later, the Dallas-based facilities services company employs more than 185 people and serves DFW Airport, local municipalities and federal agencies across North Texas. At the 2026 ISSA VEO Conference in Dallas, where Galván was ...
Debbie Sardone never set out to build a business. Early in her marriage, she and her husband were poor enough to qualify for government assistance, though pride kept them from accepting it. He worked three jobs and eventually went back to the police department for a steady paycheck. She started cleaning houses out of the ...
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