Buyers have changed how they do things, and one of the biggest shifts is in how they respond to outreach. I'm going to tell you something that nobody else is going to tell you. Making appointments with prospects is harder—much harder—than it was 20 years ago, or even 10. That's a problem, because if you're ...
For hospitals, restaurants and other facilities, switching cleaning, disinfection or infection prevention products may seem like a straightforward purchasing decision. But that decision's impact extends well beyond the cost of the product itself. A new solution can affect employee workflows, compliance, surface compatibility, supply continuity and ultimately the effectiveness of an infection prevention program. Before ...
Roxana Aviles was 20 years old, a young mother and a manager at McDonald’s when Holly Moore offered her a job cleaning houses. Maids and Moore was barely more than an idea at the time. “I saw total potential in her,” Moore recalled. “It was just me and her. And we were struggling, wearing all ...
Some homeowners in Palm Beach Gardens, Florida, would rather wait than switch. When a scheduling change sent a different team into one client’s home, he closed his review with a simple declaration: “I’m still not giving up Laura!” That Laura is Laura Alvarez, a cleaning technician at Neat & Repeat Cleaning and the 2026 winner ...
Building a successful cleaning company is one accomplishment. Keeping it growing year after year is another. Helping other people build their own futures along the way is what the ISSA VEO Visionario Award was created to recognize. Nancy Galván, founder and CEO of Unica Enterprises in Dallas, and Veronica Vidal, founder and CEO of Custom ...
Continuous learning helps facilities and cleaning professionals make better decisions about smart building technology. As sensors, robotics and artificial intelligence change how services are delivered, teams need enough digital understanding to assess suppliers, use operational data and judge whether an investment improves performance. Why smart building skills need updating There was a time when expertise ...
Eric Marceleño went to work for his wife’s janitorial company in February 2016. He didn’t wait until morning to start working. “The night that I was hired, we got immediately to work, stayed up to about two or three in the morning, contacting contracting officers by email, text and just trying to market the company, ...
Two years after ISSA named its inaugural class of Emerging Leaders, honorees are returning to the ISSA Show North America (register here) show floor to discuss what that recognition set in motion. Ashley Butler, vice president and general manager of GP PRO, a division of Georgia-Pacific, and Konstantin Ekelman, sales director at Imperial Brady, share ...
In 1985, fresh out of Santa Clara University, Ernesto Moreno told his father he would be a janitor. Armando Moreno had spent 35 years as an educator and school administrator, and he believed deeply in higher education. His answer is now part of family lore: “If you are going to be a janitor, be a ...
Victor Lizano has spent more than 30 years in financial services, much of that time working alongside small and medium-sized businesses as a banker, mentor and advisor. Today he applies that experience to the cleaning industry as co-owner and general manager of Amazing 360 Commercial Services, LLC, the Indianapolis-area company he runs with his wife. ...
About ISSA
The ISSA Family
Association History
Careers
Contact
Global Network
Canada
China
Europe, Middle East, & Africa
Korea
Latin America
Oceania & Asia-Pacific
Headquarters
10275 W. Higgins Road, Suite 280
Rosemont, IL 60018
1-800-225-4772 (North America)
1-847-982-0800
ISSA is the association for cleaning and facility solutions, dedicated to elevating the built environment worldwide.
Copyright © 1998- ISSA. All rights reserved. | Privacy Policy
