In the sales community, we often refer to salespeople as hunters and farmers. Hunters find new customers, while farmers maintain and service existing customers. It’s generally assumed that one salesperson can’t be great at both tasks―and that’s often true―because hunting and farming require different skill sets and attitudes. Of course, it’s also true that what ...
Based on trends witnessed in the past decade or so, jansan distributors can certainly count on at least one thing to continue into 2015: the emphasis on operating in a green and sustainable manner, which inherently involves packaging. Distributors are increasingly moving away from conventional packaging programs and materials in favor of what we call ...
Invariably, every business wants to find ways to cut operating costs. Many of the best-run companies in our industry regularly analyze operations and procedures to determine where cost-reducing changes can be made. Unfortunately, many building service contractors (BSCs) get so busy running their businesses on a day-to-day basis that they simply can’t find the time ...
The Tuway American Group has been manufacturing mops and janitorial equipment for more than 90 years. The company got its start in 1923 when jansan distributor Otto Schaefer decided to capitalize on the burgeoning manufacturing scene in Detroit, MI, and started manufacturing brooms and mops under the Tuway brand name. With the onset of World ...
The food service industry, and specifically restaurants, is one of the largest business sectors for jansan distributors. Restaurants purchase and use huge volumes of solvents and chemicals―degreasers, sanitizers, all-purpose cleaners, and oven cleaners―along with all types of paper products. The food service industry also is a sizable market for cleaning contractors. Many restaurants go back ...
According to a report by the University of Washington Department of Environmental and Occupational Health Sciences, microfiber cloths are more effective than traditional cotton cloths for removing bacteria from surfaces.* This study also suggests that microfiber products can help minimize cross-contamination, especially if a color-coded cleaning system is in place or if the microfiber can ...
In the 1991 film “City Slickers,” the lead character Mitch (played by Billy Crystal) is a New York, NY, radio-ad salesman in the midst of a mid-life crisis. He and his two closest friends decide that a cattle drive at a New Mexico dude ranch would make for the perfect vacation. A particularly interesting conversation ...
Carpet-cleaning technicians tell me one of the most frequently asked questions they receive from clients is, “How long it will take the carpeting to dry?” Technicians need to be knowledgeable about how carpets dry and how they can speed up the process when and where possible. But why is drying time so important? Of course, ...
There is nothing more crucial to the acquisition of new business than a successful walkthrough. So let's start at the beginning: After you have introduced yourself and exchanged business cards, you will begin walking the building with the manager or building owner. During this time, you will be asking a lot of questions—but most importantly, ...
According to industry icons such as Stephen Ashkin, president of The Ashkin Group and the industry’s leading advocate for green cleaning, and David Frank, president of the American Institute for Cleaning Sciences and a foremost expert on facility maintenance and jansan distribution, the professional cleaning industry will play a crucial role in helping its clients ...
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