According to J.D. Power and Associates’ 2012 Hotel Guest Satisfaction Index, overall satisfaction within the hospitality industry is at an all-time low—down seven index points from 2011. If this isn’t concerning enough for hoteliers, the survey also revealed that guest satisfaction with hotel rooms has declined within one point of its lowest level in seven ...
Celebrating Jangro’s Anniversary With ISSA In 2011, Jangro Ltd., the largest network of independently owned janitorial supply companies, became the first United Kingdom-based distributor group to join ISSA. Jangro is a dynamic force in the British cleaning industry, with more distribution points than any other U.K. janitorial supplies organisation. While many businesses in the janitorial ...
Africa is fast emerging as a continent with increasingly attractive growth opportunities. Numerous far-reaching economic reforms, an overall growth rate of 4 percent for the entire continent, and extensive improvements to the continent’s infrastructure have all contributed to the development of thriving local and international business communities. With many nations pledging their continued commitment to ...
While the United States has been suffering through a nasty flu epidemic, many of us might have missed what’s happening around the world. For instance, according to a report in British newspaper The Guardian, the United Kingdom has witnessed one of the worst outbreaks of norovirus in years with 1.1 million people contracting the disease. ...
With last week's observation of Earth Day, this is a good time for cleaning professionals to become more focused on water, which may be in increasingly short supply for years to come. Water is becoming a key concern in all aspects of building operations, from the actual construction to cleaning and maintenance of facilities. Water ...
Earth Day was created 42 years ago by a small but passionate group of individuals that organized speeches and rallies throughout the country to focus attention on our environment and how man’s activities can harm it. These individuals also pressed federal, state, and local governments to pass laws and regulations that would protect the environment ...
Not so many years ago, distributors of commercial cleaning products would only venture to stock a handful of green chemical cleaners, and often, there was little or no demand for these products. Fast forward to today, and it is an entirely different picture. In a recent survey conducted by ISSA and Sanitary Maintenance magazine, distributors ...
Environmental preferability, sustainability, “green,” reducing your environmental footprint ... these terms have become part of our everyday lexicon as schools, businesses, households, and the public sector have increasingly focused on strategies and tactics designed to reduce their impact on the environment and human health. State governments have been leaders in this area, adopting policies and ...
As water concerns mount around the globe, water recycling and reclamation practices are expected to become much more common in future years. These practices are expected to greatly impact how facilities are operated and cleaned. Because of this, building and cleaning professionals are wise to know more about water recycling, starting with its terminology. The ...
Research and detailed planning are essential before you quote for, or commit to, a carpet care and cleaning contract. Gordon McVean of Truvox International offers advice. One of the first things professional carpet care contractors learn is that research and detailed planning are essential before you quote for—or commit to—a carpet care and cleaning contract. ...
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