Floors are the surfaces everyone touches—just not with their hands. That’s the uncomfortable truth discussed in a recent ISSA Healthcare session led by Linda Lybert, executive director of the Healthcare Surfaces Institute, a division of ISSA, along with three floor-care experts: Keith Schneringer of BradyPLUS, Chris Farrell of Contec Professional, and Rich Feczko of Elevate ...
Imagine a new source of facility and cleaning accounts where clients want more services, not less, and get this—all of this at a high margin rewarded for advanced cleaning methods, luxury supplies, immaculate repairs, and a demand for sustainability that will at times, include high-standard hypoallergenic cleaning. What is this new source? Branded residences! A ...
ISSA Show North America 2025 opened with energy, momentum, and a forward-looking message from its president, Laurie Sewell, CEO of Servicon. Sewell stands at the center of a milestone moment for ISSA as it embraces a broader identity: The Association for Cleaning & Facility Solutions. Why it matters In her monthly President’s Message with host ...
From insurance and human resources to software, logistics, and legal support—our partners deliver trusted, high-value solutions built for the cleaning and facility solutions industries. These benefits aren’t just perks, they are strategic tools that can save you thousands of dollars, streamline your operations, and help your business grow. Just one partnership could offset your entire ...
Last issue’s Crossing the Chasm article argued that robotic floor cleaning has officially crossed Geoffrey Moore’s chasm and hit Malcolm Gladwell’s tipping point, going from novelty to necessity. Therefore, this natural follow-up article pushes the conversation from “why adoption is happening” to “what comes next now that robots are mainstream.” All of this is being ...
When Kim Althoff officially stepped into her new role as the Executive Director of ISSA, the news came as both a celebration and a natural evolution. After nearly three decades with the association, Althoff’s appointment marked the continuation of a leadership legacy built on relationships, service, and a steadfast belief in the power of the ...
The first ISSA VEO conference in Chicago wasn’t just a new event on the calendar; it felt like a redirect for the industry. For Efrain Ramirez, a leader with BradyPLUS and a founding supporter of VEO, the value of being in the room was unmistakable: This gathering makes the workforce—the industry’s greatest asset—the center of the conversation. In ...
The energy inside the first-ever ISSA VEO conference in Chicago felt less like a debut and more like a long-overdue arrival. For Karina Villaseñor of 4M Building Solutions, one of VEO’s founding supporters, the moment landed with both excitement and urgency. “It was time for sure,” she said, reflecting on the industry’s need for a ...
From green cleaning to the rise of restorative floor care, the October issue of INCLEAN dives deep into the forces shaping the industry – just in time for the ISSA Cleaning and Hygiene Expo 2025. As the official ISSA publication and leading source of insight for the commercial cleaning and hygiene sector in Australia, INCLEAN returns this month with a ...
Laurie Sewell wears two big hats—president of ISSA and CEO of Servicon—and she knows the phrase “work-life balance” can set unrealistic expectations. When we sat down to talk about leading without burning out, she offered a reframing that feels both humane and practical. “When I hear that term, I bristle… I bristle with the word ...
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