Facilities management is an important part of ensuring buildings are safe and run smoothly. The people who do this work, such as cleaners, maintenance technicians, security personnel, waste handlers, and support staff, are crucial to making sure everything works properly. Even though they do a job, they often do not get the recognition they deserve. ...

Culture starts at the top. Most leaders have heard the phrase. A recent panel discussion at the ISSA Altus Summit pushed the idea further: leaders do not simply shape culture, they set the emotional climate for an entire organization. Their optimism, resilience, and authenticity spread through a company, and so does their stress. That is ...

Most people who start a cleaning company want to clean, sell, and work with clients. They do not dream about payroll, purchasing, or accounting. Paul Greenland built Ikigai Management Consultants around that reality. “Nobody goes into the janitor business and says, ‘I want to do payroll and purchasing or accounting and finance,’” Greenland said. “They ...

Technology keeps outrunning the people expected to manage it, and Michael Grant believes training is the only way to catch up. The co-founder of Smart Building Bootcamp knows that businesses transform when their teams do, and teams transform through continual education—not a single course squeezed into a single day. “Everything’s about training,” Grant said. Looking ...