The role that today’s cleaning professionals play has evolved to become something quite different from what it once was. In the past, appearance—and appearance only—was the primary goal of the cleaning industry. The end-customer wanted their facility looking its best at all times, and neither cleaning workers, distributors, nor facility service providers (FSP) typically put ...
I talk to a lot of CEOs and vice presidents of sales in the jansan industry, and one of the biggest problems I’m hearing regarding recruiting and hiring is that prospective candidates don’t find the jansan industry very glamorous. So how does one sell the industry to prospects to bring in fresh, new talent? What ...
Erwin Schrodinger had a cat. Actually, that may or may not be true. We do know that Schrodinger imagined a cat, which had been placed in a box, so it couldn’t be seen, and because of that, it couldn’t be known if the cat was alive, dead or both. OK, both is unlikely in the ...
Inspiration for innovation can strike at any time or place, be it during a corporate brainstorming session, during the drive home from work, as part of a team meeting, or even—in the case of NanoTouch Materials—over a simple lunch at a local restaurant. “My business partner and I were sitting in a restaurant one day ...
When distributors hear mention of the U.S. Department of Labor's Occupational Safety and Health Administration (OSHA), they instantly conjure up images of ticket-writing cops invading their warehouse. And these aren’t the US$35 tickets that grace our windshield when we linger in a parking spot too long; these citations can easily hit the four- or five-figure ...
In the past few years, the first strains of Generation Z—born from roughly the late-1990s to about 2010—have begun to enter the workforce. They’ll find plenty of company. In addition to joining baby boomers, Generation Z is joining Generation X, Y, and a number of 65-and-older workers who, due in part to the recent recession, ...
Companies and contractors are adopting sustainable cleaning as the new way of doing business, and have found it to be a good strategy. In the early years, sustainable cleaning and products were provided at premium prices. But more recently—and despite the higher expenses associated with green cleaning supplies—the costs have shrunk and there are often ...
Greg graduated from his sales school at the top of his class and eager to start his new career with computer manufacturer based in Tennessee. His strength was his ability to connect with people, and his sales manager expected much from him. One of Greg’s first sales calls was with a prospect in Birmingham, AL, ...
For nearly three decades, Augie Delgado has handled sales for R & D Supply, Inc. Delgado currently serves as sales manager for the Auburn, WA-based distributor, which has been delivering cleaning and facility maintenance supplies to the Pacific Northwest since 1991. “R & D Supply recruited me to join its sales team about a year ...
Current and expected legislation at the federal, state, and municipal levels could mean higher pay for employees, including an increased minimum wage and expanded overtime pay. As a result, small businesses, especially those that are heavily dependent on labor, such as building service contractors (BSCs), will need to think creatively about ways to restructure, engage ...
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