If you are a facility management (FM) executive in charge of an in-house custodial operation or a building service contractor (BSC), no one needs to tell you these are challenging times for you and your team. So, let’s get right to it. Below are seven potential obstacles facing the management of custodial workforces—and some real-world, ...
Avoid the Blindside
It’s a Monday morning, and in sorting your mail, you see an envelope from one of your customers—one that has been your customer for a long time. As you open the letter, you are perplexed, wondering why this is so formal. “What’s going on?” is your thought as to why it’s not just a phone ...
Avoid the Blindside
It’s a Monday morning, and in sorting your mail, you see an envelope from one of your customers—one that has been your customer for a long time. As you open the letter, you are perplexed, wondering why this is so formal. “What’s going on?” is your thought as to why it’s not just a phone ...
