Articles – Building Service Contractor

When Training Becomes Transformation, the Impact Extends Far Beyond the Classroom

By |2026-03-19T14:00:07-05:00March 19, 2026|

That was the experience shared by Ricardo L. Catala, Occupational Regional Supervisor for the New York State Department of Corrections and Community Supervision, following a recent CMI Train-the-Trainer session led by ISSA’s Cleaning Management Institute. “The training was everything I expected and more… a memorable masterclass that highlighted the crucial role custodial professionals play.” Elevating the Profession ...

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From Cancer Diagnosis to Life Purpose: One Woman’s Journey to Cleaning for a Reason

By |2026-02-19T14:34:51-06:00February 19, 2026|

There are people who survive cancer, and then there are people who let surviving cancer transform everything they thought possible. Stacey Schwinghammer is firmly in the second category. As the administrative and bookkeeping manager for Cleaning for a Reason, the ISSA Charity program that provides free home cleanings to cancer patients across North America, Schwinghammer ...

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Where Compassion Meets Clean: A Patient-First Mission at 20 Years

By |2026-02-06T10:06:05-06:00February 6, 2026|

As Cleaning for a Reason marks 20 years of supporting cancer patients and their families, much of the program’s impact can be attributed to the people working behind the scenes—those who speak directly with patients during some of their most difficult moments. One of these individuals is Shelly DeForest, patient manager for Cleaning for a ...

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ISSA In Action!

By |2026-01-29T11:18:09-06:00January 29, 2026|

The Housekeeping Olympics Goes Viral The 2025 Housekeeping Olympics at ISSA Show North America became a viral sensation, generating more than 50 million views across major media platforms, including coverage from CNN, Inside Edition, and others, capturing worldwide attention and spotlighting the skill, speed, and teamwork of cleaning professionals. Catch up on the excitement at ...

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Cleaning Branded Residences: The definitive opportunity.

By |2026-01-07T09:53:06-06:00January 7, 2026|

Imagine a new source of facility and cleaning accounts where clients want more services, not less, and get this—all of this at a high margin rewarded for advanced cleaning methods, luxury supplies, immaculate repairs, and a demand for sustainability that will at times, include high-standard hypoallergenic cleaning. What is this new source? Branded residences! A ...

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The Refreshed Tagline for ISSA

By |2025-11-17T08:16:29-06:00November 17, 2025|

ISSA Show North America 2025 opened with energy, momentum, and a forward-looking message from its president, Laurie Sewell, CEO of Servicon. Sewell stands at the center of a milestone moment for ISSA as it embraces a broader identity: The Association for Cleaning & Facility Solutions. Why it matters In her monthly President’s Message with host ...

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Unlock Exclusive Member Savings

By |2025-11-12T13:50:14-06:00November 12, 2025|

From insurance and human resources to software, logistics, and legal support—our partners deliver trusted, high-value solutions built for the cleaning and facility solutions industries. These benefits aren’t just perks, they are strategic tools that can save you thousands of dollars, streamline your operations, and help your business grow. Just one partnership could offset your entire ...

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From Chasm to Scale

By |2025-11-11T09:39:17-06:00November 11, 2025|

Last issue’s Crossing the Chasm article argued that robotic floor cleaning has officially crossed Geoffrey Moore’s chasm and hit Malcolm Gladwell’s tipping point, going from novelty to necessity. Therefore, this natural follow-up article pushes the conversation from “why adoption is happening” to “what comes next now that robots are mainstream.” All of this is being ...

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A New Era at ISSA: Kim Althoff on Leadership, Legacy, and the Road Ahead

By |2025-11-06T10:57:07-06:00November 6, 2025|

When Kim Althoff officially stepped into her new role as the Executive Director of ISSA, the news came as both a celebration and a natural evolution. After nearly three decades with the association, Althoff’s appointment marked the continuation of a leadership legacy built on relationships, service, and a steadfast belief in the power of the ...

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