Over the past decade, the office supply and furniture industry has quietly transformed—moving from catalogs and cold calls to e-commerce platforms and customer portals. But a new wave of innovation is already here, and it's accelerating faster than many anticipated: the rise of Artificial Intelligence (AI) agents. This isn't just about chatbots or automation scripts. ...
Artificial intelligence (AI) is no longer something you only hear about in tech news or sci-fi movies. It’s becoming part of everyday life—and the best part is, you don’t need to be an expert to start using it. With a well-constructed, simple prompt, anyone can unlock tools that help with writing, planning, organizing, and more. ...
In response to the rapidly evolving landscape of Extended Producer Responsibility (EPR) laws across the United States, ISSA is proud to announce the release of a comprehensive EPR Summary tailored specifically for the cleaning industry. This invaluable resource provides our members with crucial insights into the new regulatory requirements affecting packaging for commercial and household ...
ISSA, your worldwide cleaning industry association, is pleased to announce the first-ever slate of young professionals recognized in the ISSA Emerging Leaders Awards program. Background ISSA’s inaugural Emerging Leaders Awards highlight the importance of recognizing and fostering young talent in the cleaning industry. By spotlighting professionals under 40, the program encourages fresh leadership across the ...
Insights from Jim Collins’ Level 5 leadership model. In previous articles, we explored how to design and populate a strategic and tactical data repository with information to make management decisions. Initially, these discussions formed a comprehensive set of information that companies need to collect to make robust decisions. However, while writing the final article on ...
Welcome to the second installment of our series exploring the intersection of enterprise resource planning (ERP) systems and effective management decision-making. In this segment, we embark on a journey to uncover the transformative potential of ERP solutions, illustrating how they can fundamentally reshape decision-making processes within organizations. By harnessing the power of information, companies can ...
The U.S. Environmental Protection Agency (EPA) recently finalized revisions to the Safer Choice Standard, a program highlighting cleaning products prioritizing safety and sustainability. These updates aim to bolster transparency, strengthen product safety and ecological impact, and broaden the program's reach. Key Updates Relevant to ISSA Members: Sustainable Packaging Takes Center Stage: Reflecting the growing demand ...
In recent years, sustainability has evolved from a buzzword to a critical business imperative, driven by growing awareness and regulatory changes. Notably, the U.S. Securities and Exchange Commission (SEC) and other global bodies have introduced stringent sustainability reporting requirements, underscoring the importance of standardization, transparency, and accountability relating to business risks impacted by climate change ...
The responsibility to efficiently and effectively clean and disinfect healthcare facilities to support patient safety and reduce healthcare-acquired infections is a top priority. It falls on the shoulders of many healthcare facility professionals. These professionals are required by regulatory agencies to follow IFUs and care and maintenance guidelines created by manufacturers. If they don’t, fines ...
From house cleaning to heartfelt connections: one volunteer’s journey Kathleen Albertson, a Philadelphia native, has woven compassion into the fabric of her community. Surviving domestic abuse fueled her commitment to women’s issues, inspiring her unwavering pledge to support those in need. “As I got better, I swore I would never not help someone in need,” ...
ISSA is the world’s leading trade association for the cleaning industry with more than 11,000 members, including distributors, manufacturers, manufacturer representatives, wholesalers, building service contractors, in-house service providers, residential cleaners, and associated service members.
Celebrating a century in 2023 marked an incredible milestone for us. Thank you to everyone who made it an unforgettable journey. Explore the amazing moments and memories from our centennial celebration.
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