ISSA TV logo

Back to all videos


Accessible by: anyone

Effective Quality Programs Drive Growth

Presenter: John Garrett

Sponsor: CleanFreak.com

Channels: BSC Focus, Distributor Focus, Educational Quick Clips, Sales & Marketing

How many of your clients are completely satisfied? In this Educational Quick Clip, John Garrett explains how a strong, effective, customer-focused quality program drives business growth. 

About the Presenter

John Garrett, president and CEO of Facilities Management Advisors, has extensive experience within the facility services, operations, and maintenance industries. His expertise includes sales strategy and growth planning, lead generation, sales metrics, customer relationship management, and sales cycle management.