GP PRO Survey Reveals Insights Into Restroom Behaviors

April 30, 2024 GP PRO Survey Reveals Insights Into Restroom Behaviors

A recent survey by GP PRO on public restroom behavior found more than 90% of respondents have observed others using their mobile phone while in a restroom.

In conducting the study, GP PRO queried more than 500 U.S. adults on behaviors they’ve witnessed in the last six months in high-traffic restrooms, such as those in airports, stadiums, and movie theaters. One constant the survey found was the use of cell phones, with 84% of respondents witnessing voice calls in a public restroom, 27% observing video calls, and 19% seeing photos being taken. Well over one-third of respondents found it “disgusting” when others conduct a video call or take a picture in a public restroom.

In addition to phone use, GP PRO’s survey also found a surprising amount of consumers enjoying food or beverages in the restroom. Thirty-eight percent of respondents have witnessed others actively eating and 48% actively drinking in a public restroom; and 15% and 18%, respectively, admit to these behaviors themselves. Nearly two-thirds of respondents rated such behavior as “disgusting.”

“The debate used to be which way to hang your toilet paper, but times have certainly changed, and perhaps not in a way that would make grandma proud,” said Ronnie Phillips, Ph.D., GP PRO senior director of innovation. “All joking aside, as a leader in restroom hygiene and innovation, it’s important that GP PRO be aware of behaviors that might make the work of maintainers more challenging. While we can’t keep a cell phone from clogging a toilet or a sticky soda from falling to the floor, we can ensure our dispensing products are as durable and hassle-free as possible, so maintainers have time to address these consumer behavior-related issues and keep public restrooms clean and in working order.”

Access the complete GP PRO survey here.

About GP PRO
Based in Atlanta, Georgia-Pacific and its subsidiaries are among the world’s leading manufacturers and marketers of bath tissue, paper towels and napkins, tableware, paper-based packaging, office papers, cellulose, specialty fibers, nonwoven fabrics, building products, and related chemicals. The company operates approximately 150 facilities and employs approximately 30,000 people directly and creates nearly 89,000 jobs indirectly. GP PRO, a division of Georgia-Pacific, manufactures and sells well-known brands like ActiveAire®, Angel Soft® Professional Series, Brawny®, Compact®, Dixie®, Dixie Ultra®, enMotion®, and Pacific Blue™. GP PRO products meet restroom, food service, and break room needs for office buildings, health care, food service, high-traffic, lodging, retail, and education facilities, plus a wide range of industrial and manufacturing facilities in North America. For more information, visit