News
ISSA to Host CMI Supervisor & Management Boot Camp in Pennsylvania
August 6, 2019
ISSA’s Cleaning Management Institute (CMI) will present a Supervisor and Management Boot Camp next month at the Restoration Technical Institute in Reading, Penn. This is the first time a CMI program of this magnitude has been scheduled in the Reading area.
CMI’s Boot Camp program digs into topics such as leadership skills and communication, especially conflict resolution and handling difficult complaints. The two-day event also covers supervision levels, team structures, task assignments, quality inspections, equipment selection processes, cleaning system designs, workloading, staffing, production rates, task performance inspections, cleanliness audits, facility benchmarks, safety regulations, and cleaning standards. Participants also will learn effective methods to evaluate chemicals and equipment and better processes for purchasing decisions and ROI calculations.
“On top of cleaning for appearances, the program provides in-depth information about issues related to cleaning for health,” according to Mark Warner, ISSA’s education manager for CMI. “As we all like to stress, there is more to it than just cleaning to make things look and smell nice. It’s more about maintaining human health and safety, and mitigating the spread of infectious diseases, while protecting and preserving the facility’s assets, including the floors and expensive furniture or equipment. It’s easy to see why a person with this certification would be so highly desired in the cleaning industry. The training necessary in order to be an exceptionally good supervisor is an area that tends to get overlooked.”
Event Details:
When: September 24-25, 2019, 8:30 a.m. to 4 p.m. EST
Where: Restoration Technical Institute, 1145 Commons Boulevard, Reading, Penn.
Who should attend? Managers, supervisor, and current or aspiring leads.
What will I learn? You will discover how to improve your leadership attributes, lower staff turnover, implement organizational strategies, enhance your customer service skills, and further your career pathway. In addition, you will learn the value of clean, how to implement organizational safety, how to improve daily routines, and methods to sharpen technical and soft skills involved in cleaning, maintaining, and servicing facilities.
How will I benefit? Your entire management skillset will improve, and you will be able to implement positive changes and adjustments within your cleaning operation. In addition, you can transfer what you learn to key staff personnel you supervise, increasing your organization’s productivity and enhancing its cleaning methods.
What is included? Course materials, exam grading, certification exam, refreshments, and lunch
The cost: US$999 for ISSA members and $1,499 for nonmembers
For more information or to register: Visit the registration page or email [email protected].
While you wait to attend this event, increase your management skills with these online resources from CMM:
- The Culture of Health and Safety
- Analyzing the Four Types of FM Analytics
- Considerations for Workloading Complex Floor Plans
- The Journey to Zero Waste
- Corners and Crevices: The Nastiest Restroom Areas
Besides CMI’s Supervisor and Management Boot Camp, don’t miss the opportunity to continue your education and increase the productivity of your entire cleaning operation. Join your peers at ISSA Show North America, November 18-21, in Las Vegas.
