Articles | Cleaning Best Practices
How to Handle the Irate, Upset, Angry Customer
Nancy Friedman | May 2, 2017If your job entails taking calls or walk-ins from unhappy, irate customers, you’ve got your work cut out for you. Employees who...read more
Facilities Maintenance Trends: 3 Secrets to Success in 2017
Rachel Sanchez | April 11, 2017The Professional Retail Store Maintenance Association has put out the PRSM annual trends report for 2017 and every article has a common...read more
The Future of Floor Care
Brian Kirkendall | March 6, 2017Technology has become such an integral part of daily life that we often don’t realize just how advanced the products we use...read more
Six Strategies to Supercharge Your Business
Graeme Golucki | December 6, 2016As the year comes to a close, cleaning professionals are looking for ways to boost their business in 2017. As part of...read more
Industrial & Institutional Hand Care Poised for Strong Growth
Laura Mahecha | September 26, 2016In the presence of many infectious diseases, consumers understand the important role hand hygiene plays in maintaining good health. The public has...read more
You’ve Got Potential
Kirsten Lambert | July 27, 2016Are you prepared to unleash your untamed potential? Then head to Chicago, IL, for ISSA/INTERCLEAN® North America 2016, which takes place October...read more
Sustainability: The Next Turning Point in Professional Cleaning
Ron Segura | May 3, 2016Earth Day 2016 (April 22) represents a possible turning point for many in the professional cleaning industry. For most custodial workers, the...read more
Shake Things up This Spring
Lai-Na Wong | April 5, 2016The term “spring cleaning” dates back thousands of years to an honored tradition shared by many religions at about the same time...read more